Job Summary: Early-career professional to provide customer service and support, system implementation, and demand management at a tax intelligence company. Key Highlights: 1. Opportunity for early-career professionals 2. No prior experience required for the role 3. Focus on customer service and support We are a company specialized in modernizing municipal public administration through tax intelligence software. Our primary focus is increasing municipal revenue (e.g., IPTU and ISS) via digital audits and Electronic Invoice platforms, optimizing processes without raising the tax burden. **Ideal Candidate Profile**: Early-career professional who enjoys interacting with the public. Prior experience in this specific role is not required, but experience in customer-facing roles is important. DAILY ROUTINE/ACTIVITIES: The employee will handle customer service and support (remote and in-person). They will directly implement systems at client sites and manage demands by issuing Service Orders (SO). **TECHNICAL KNOWLEDGE**: Proficiency in computer usage, internet navigation, and Microsoft Office suite. **SKILLS**: Strong communication and writing skills. **EXPECTED ATTITUDES**: The candidate must communicate effectively, demonstrate strong interest and willingness for frequent customer interaction, and be focused and proactive. **Working Hours**: **08:30 to 18:00**, Monday to Friday, with a **1h30 lunch break**. **Work Location**: Hybrid, with occasional physical presence required at the office or directly at client premises. Arujá/SP **Salary R$ 2\.535,00** (Initial salary). **Benefits** * Meal Allowance: R$ 33.00 per day * Transportation Allowance or Fuel Assistance * Porto Seguro Health Insurance (company covers 50%) * Profit Sharing (PLR) * Life Insurance * Childcare Assistance * Birthday Day Off (day off on birthday) Minimum Education: High School (Secondary Education)