Senior Project Analyst

Description

**Winover** is an organization committed to the **well-being and growth of its employees**. Our work environment is dynamic, welcoming, and collaborative, offering opportunities for continuous development and team recognition. We believe our employees are the key to the company’s success; therefore, we prioritize work-life balance and promote practices that ensure quality of life at work. We are seeking a **Senior Project Analyst** with an analytical mindset, strong organizational skills, and a results-oriented focus to work on Technology projects with direct interface with the Information Security area. In an environment that values collaboration, continuous evolution, and proactive leadership, the challenge will be to transform data and processes into smarter decisions, ensuring efficient project tracking and continuous improvement of deliverables. If you enjoy working with analysis, information organization, and cross-functional interaction, this may be the ideal opportunity for your next career step. What we offer: **Positive Work Environment:** We believe a healthy organizational climate is essential for everyone's well-being. Here, you’ll find supportive colleagues and managers ready to assist your professional development. **Growth Opportunities:** We invest in our employees’ professional growth through training programs and internal promotions. **Attractive Benefits:** In addition to market-competitive salaries, we offer benefits that ensure quality of life, such as medical assistance and well-being programs. **Responsibilities and Duties** * Support the execution of corporate projects by overseeing all phases (planning, execution, monitoring, and control), ensuring timely delivery and adherence to deadlines * Map, analyze, and optimize administrative, operational, and technological processes to improve efficiency and quality * Participate in technology-oriented projects, acting as liaison with teams responsible for integrations (APIs, CRM, dialers, and internal/external systems) * Support the application of project management best practices, including agile methodologies, PMBOK concepts, and risk management * Develop and monitor KPIs, supporting departments in goal definition and performance measurement * Prepare reports and presentations on project progress for management, ensuring transparency and alignment of information * Collaborate across multiple departments to align expectations and drive continuous project improvement **Requirements and Qualifications** **Requirements:** * Bachelor’s degree in Business Administration, Engineering, IT, or related fields * Minimum 3+ years of experience in corporate project management * Proficiency in both agile and traditional project management methodologies * Solid knowledge of technological integrations, APIs, and CRMs * Excellent communication skills and leadership aptitude **Preferred Qualifications:** * Certifications (PMP, CAPM, Scrum, ITIL) * Basic understanding of SQL, APIs, or CRM systems * Experience in call center operations, BPO, or technology sectors **Additional Information** **Our Benefits:** Medical Assistance; Dental Assistance; Discounts at partner pharmacies; Meal Voucher; Transportation Voucher; Childcare Assistance; Partnerships with universities, technical schools, and language institutes. **More than a Contact Center—we are Credit Recovery specialists.** ------------------------------------------------------------------------------ A company that goes beyond financial results. Here, we value people, believing that engaged professionals deliver the best solutions to help customers recover their credit. We are looking for new talents to join forces with our current team. Interested? **Then explore our job openings and** **\#joinwinover****!** ----------------------------------------------------------