Bellhop

Description

Job Summary: We are seeking a Hotel Bellhop to serve as the first point of contact for guests, manage accommodations, and ensure a pleasant and memorable stay—working collaboratively and handling daily situations in a friendly manner. Key Highlights: 1. Serve as the first point of contact and ensure a pleasant stay. 2. Teamwork and friendly service in all situations. 3. Support various departments with a focus on guest experience. * We seek a Hotel Bellhop to serve as the first point of contact for our guests and manage all aspects of their accommodations. Specifically, you will help create a pleasant and memorable stay for our guests, while collaborating effectively as part of a team and handling all daily situations in a friendly manner. **Responsibilities and Duties*** Accompany guests to their rooms and inform them about room amenities. * Escort guests to the elevator. * Assist guests with luggage during check-in and check-out. * Review the day’s Event Service Orders (OS). * Ensure the lobby and exterior area (main entrance) are clean and organized. * Ensure all loan items and amenities are fully stocked. * Store sealed and labeled luggage in the bellhop’s storage area, issuing the guest a baggage claim ticket. * Read and keep the front desk and bellhop logbooks up to date. * Maintain an organized and clean bellhop storage area, ensuring all guest, resident, and client items are properly labeled and sealed. * Deliver packages and correspondence to guests, residents, and departments. * Greet guests, residents, and clients courteously and direct them to areas of interest. * Provide support to other departments as needed (e.g., verify minibar consumption during check-out / events). * Assist the front desk with telephone reception. * Forward guest and resident requests to the responsible department. * Occasionally support other operational departments within the property. **Requirements and Qualifications*** Prior experience in this role. **Additional Information*** Health insurance. * Dental insurance. * Transportation allowance. * Meal allowance and food voucher. * Life insurance. We are a **hospitality services and solutions provider** for over 170 properties across Brazil—from north to south—caring for those who trust us through **unique experiences**, always acting **responsibly** toward the environment, our team, and the communities where we operate. **Together with you**, and alongside a plural and diverse team where everyone feels welcomed and comfortable being their authentic selves, we aim to become Brazil’s leading hospitality operator—a company that guests, investors, partners, and talent want to be associated with. **Shall we do this together? Explore our open positions. :)** ##### ***Remember:*** ***our selection processes are completely free of charge and conducted exclusively via our official website*** ***vagasahi.gupy.io******. We never request payment of fees or enrollment in courses.***