Junior Field Service Analyst

Description

Job Summary: Junior Field Service Analyst position for an innovative and evolving environment, focused on technical support with emphasis on technology and collaboration. Key Highlights: 1. Inclusive and collaborative environment 2. Values work-life balance 3. Promotes well-being and flexible experience Barueri Junior Field Service Analyst Junior Field Service Analyst (Hybrid role in Recife\-PE) Are you passionate about technology and innovation, and do you want to be part of an inclusive, collaborative, and continuously evolving environment? Then this opportunity is for you! At Capgemini, we value work-life balance. Therefore, we offer flexible working models. Our goal is to provide you with the best possible experience, respecting your lifestyle and promoting well\-being. Requirements: * Technical support delivered in accordance with the established SLA. * Installation, configuration, and maintenance of desktops, laptops, peripherals, and smartphones; * Formatting and configuration of Windows operating systems (Office 365\); * Support for Office / Office 365 suite and collaboration tools; * Entry-level troubleshooting for hardware, software, and networks; * Basic networking knowledge: TCP/IP, DHCP, DNS, switches, and routers; * Analytical mindset, critical thinking, and self-management skills; * Intermediate English proficiency (required for logging tickets in English) *Note:* Availability to work from 11 AM to 8 PM (Monday to Friday) is essential; *Make it real* At Capgemini, we unleash human energy through technology to build a more inclusive, sustainable, and innovative future. If you share these values, join us to transform the world! Ref. code 438692\-pt\_BR Posted on 19 Mar 2026 Experience level Experienced professionals Contract type Permanent Location Barueri Business unit ABL AMERICAS Brand Capgemini Professional communities Cloud Infrastructure Management