Commercial Attendant

Description

Job Summary: We are seeking a dedicated and proactive Commercial Attendant, passionate about customer service and interaction in a dynamic environment within the food industry. Key Highlights: 1. Passion for customer service and interaction 2. Focus and attention to excellence in service 3. Collaborative and challenging work environment Position located in the North Zone of São Paulo (candidate must reside in the North Zone of SP). Employment Opportunity: Restaurant Commercial Attendant **Work Location:** Santana – North Zone **Working Hours:** Monday to Saturday, from **08:00 to 17:00** (1-hour break and 2 meals provided at the workplace) **About the Position:** We are looking for a dedicated and proactive professional to join our team as a **Commercial Attendant**. If you enjoy interacting with customers, are passionate about service, and seek a dynamic work environment in the food industry, this is your chance! **What We Seek in You:** * **Focus and Attention:** It is essential to be **extremely focused and attentive** to ensure order accuracy and service excellence. * **Customer Service Skills:** We seek someone who **genuinely enjoys serving customers**, both **remotely** (phone, messages, apps) and **in person**. * **Knowledge of iFood and experience with WhatsApp:** It is **mandatory** to have **prior experience or knowledge of operating and managing orders on the iFood platform and previous experience handling customer service via WhatsApp**. **Main Responsibilities:** * Provide customer service through various channels (phone, WhatsApp, in person, and delivery apps). * Manage and pack/process orders quickly and accurately, especially using iFood and 99Food order slips for dispatch via motorcycle couriers. * Ensure customer satisfaction by offering support and information about the menu and promotions, as well as updates on delivery route status. * Maintain organization and quality standards throughout the service process. * Manage the service counter, update menus on our platforms, and handle in-person customer and motorcycle courier service. * Perform kitchen duties, beverage restocking, item counting (inventory), monitoring product expiration dates for resale, and supporting input management; **Requirements:** * Completed high school education. * Prior experience in customer service (in person and/or remote). * **Knowledge of and familiarity with the iFood platform and WhatsApp.** **We Offer:** * Starting salary of R$ 1.800,00, adjusted after the probationary period; * Benefits: Transportation Voucher, Amil Dental Plan, Health Insurance, and Meals provided at the workplace * A collaborative and challenging work environment. If you match this profile — **focused, attentive**, and experienced in **iFood** — we want to meet you! **Submit your updated resume here via Indeed.** Job Type: Full-time, CLT Permanent Contract Compensation: Starting at R$1.800,00 per month Benefits: * Health insurance * Dental insurance * Transportation voucher