Job Summary: Lead an engineering team in designing, building, and maintaining scalable and resilient AI software solutions for the GenAI and Analytics product portfolio. Key Highlights: 1. Leadership of an engineering team for high-quality AI solutions 2. Promotion of engineering excellence and coding standards 3. Inclusive culture and career development Software Development Coordinator Full\-time Employee Status: Regular Role Type: Hybrid Department: Technology Schedule: Full Time **Company Description** ----------------------- Serasa Experian is Brazil’s first and largest Datatech company. A leader in intelligence solutions for risk and opportunity analysis, focused on credit journeys, authentication, and fraud prevention. With cutting-edge technology, innovation, and top talent, it transforms risk uncertainty into the best decision—helping individuals achieve their dreams and enabling businesses of all sizes and sectors to thrive. We have 22\.000 people operating across 32 countries, and every day we invest in new technologies, talented professionals, and innovation to help all customers maximize every opportunity. Headquartered in Dublin, Ireland, Experian is listed on the London Stock Exchange (EXPN) and is a constituent of the FTSE 100\. **Job Description** ------------------- Lead a team of engineers in designing, building, and maintaining high‑quality, scalable, and resilient AI software solutions that support ESS’s GenAI and Analytics product portfolio. Apply engineering standards, cloud technologies, agile methodologies, and best‑practice development frameworks to ensure reliable delivery, improved productivity, and accelerated innovation. Deliver strong team leadership, technical direction, and operational excellence to achieve high performance, quality outcomes, and continuous improvement. * Lead a team of engineers to design, build, and deliver high‑quality, scalable AI software and platforms by applying established engineering standards, cloud technologies, and modern development frameworks, ensuring predictable delivery and reliable business outcomes. * Manage engineering priorities, sprint planning, and workload allocation using agile methodologies to maintain delivery momentum, meet roadmap commitments, and optimize team efficiency. * Promote engineering excellence by enforcing coding standards, test automation, code review practices, and performance engineering principles, resulting in improved quality, reduced defects, and higher team capability. * Collaborate with product managers, architects, and cross‑functional stakeholders to translate requirements into technical solutions and ensure alignment across teams, reducing rework and accelerating product delivery. * Oversee the stability, operability, and performance of production systems by monitoring SLAs, driving incident response and root‑cause analysis, and implementing preventive improvements that reduce downtime and recurring issues. * Ensure compliance with Experian’s security, privacy, and governance standards by applying architectural principles, enforcing secure‑by‑design practices, and partnering with Cyber Security and Cloud/Infrastructure teams to reduce operational and regulatory risk. * Provide people leadership by coaching engineers, conducting performance evaluations, supporting career development, and fostering an inclusive, supportive team culture that attracts and retains high‑performing talent. * Identify and implement opportunities to streamline processes and improve tooling through automation and optimization, resulting in reduced manual effort, faster development cycles, and improved developer experience. * Contribute to the evolution of ESS’s technical strategy by championing modern engineering practices, supporting architectural improvements, and driving adoption of platform components that enable scalable, future‑ready solutions. **Qualifications** ------------------ * **\+ Advanced English and availability to work hybrid in São Carlos/SP.** * Deep AI \& LLM fluency, including design, evaluation, and production deployment of large language model–based systems (prompt engineering, RAG architectures, fine\-tuning, agent orchestration, and AI safety considerations) * Expertise in modern programming ecosystems (Python, Java, C\#, Node.js), with an emphasis on building scalable AI services and data\-intensive applications * Architectural leadership in distributed systems, microservices, event\-driven designs, and cloud\-native platforms (Databricks, AWS, Azure, GCP) supporting high\-availability AI workloads * Proven DevOps, CI/CD, and MLOps leadership, including automated testing, model versioning, monitoring, and continuous delivery for AI and non\-AI systems * Hands\-on familiarity with containerization and orchestration (Docker, Kubernetes) for deploying scalable ML and LLM services * Strong grounding in software security, reliability, and performance engineering, including AI\-specific risks (data leakage, model drift, hallucinations, compliance) * Exceptional people leadership and cross\-functional communication skills, with experience aligning engineering, data science, product, and business stakeholders around AI strategy · Track record of delivering in agile environments (Scrum, Kanban), balancing rapid experimentation with enterprise\-grade quality and governance **Additional Information** -------------------------- **Why this role matters** This role protects Experian’s reputation and ensures ethical and compliant operations across Brazil. By combining regulatory rigor with pragmatic solutions and commercial insight, the Head of Compliance enables sustainable growth and safeguards the interests of customers, employees, and stakeholders. Serasa Experian is much more than you imagine. With a purpose to create a better future—expanding opportunities for individuals and businesses—in Brazil we are over 4,000 people working across diverse teams and specialties. Here, every skill and diversity complements each other, and you can work on what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with personal commitments and interests, prioritizing well-being. We are deeply dedicated to being one of the country’s best and most innovative companies to work for—enabling incredible experiences and careers for our people. Our strong people-first approach is externally recognized through multiple market certifications: we were awarded by Great Place To Work™ in 24 countries and received the international Top Employers certification, recognized as one of the best employers for young professionals, and hold a 4.6 rating on Glassdoor. Each recognition confirms we’re on the right path—providing an ever-better workplace for our talent. Experian Careers \- Creating a better tomorrow together **Job Location** ---------------- I'm interested Privacy Notice Cookies Settings