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Network Training Analyst (Technical After-Sales)
Negotiable Salary
Indeed
Full-time
Onsite
No experience limit
No degree limit
Praça do Patriarca, 62 - Centro Histórico de São Paulo, São Paulo - SP, 01002-010, Brazil
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Description

Description: Requirements: Bachelor's degree in Engineering. Solid knowledge of automotive systems. Microsoft Office suite, especially advanced Excel. Advanced English (mandatory). Advanced Spanish (mandatory). Willingness to travel. Experience delivering online and classroom-based training. Desirable: Power BI. Key Responsibilities: SAM/Brasil Certification * Plan the certification schedule for instructors in the SAM region (Brand/Pedagogical/Technical/HVT/HVE). * Plan the certification schedule for instructors in Brazil. * Create, adapt, and update certification content to meet regional needs (Brazil/SAM). * Translate created content. * Analyze and define technical training pathways for the region (Brazil and SAM). New Product Launches * Plan the technical training strategy for new product launches in the region. * Develop technical training content for new products for the Region (Brazil and SAM). * Assess the need for Field Engineers (FE) for new product launches and course updates. * Procure tools and resources required for technical launch training. * Translate created content. * Deliver launch training sessions. * Participate in new product launch meetings and forums. Master Trainer * Deliver certifications (Brazil/SAM). * Conduct Train-the-Trainer (TtT) sessions for new products (Brazil/SAM). * Participate in TtT sessions on new technologies provided by Headquarters. * Master Trainer coaching (for new Master Trainers in the Region). * Monitor training development stages jointly with instructors and pedagogues. Training Tools, Equipment, and Materials * Participate in preparing materials for IAM/PR Approval (Investments). * Participate in preparing materials for CCC (Finance). * Provide guidance on procurement of replacement tools and systematic tool organization. * Specify and provide guidance on purchasing materials for technical and launch training. * Monitor procurement processes: Quotation/SC for purchase/delivery (currently handled by Sirlene). Other Training Activities * Develop training materials for action plans based on Customer Satisfaction Research (CEM/CSI). * Monitor company technological innovations (Q.HUB and Digital Training Center). * Serve as the focal point for clarifying questions regarding products, technologies, internal processes, and other company-related topics. * Develop and monitor instructors on new technologies and processes. 2512210202551931870

Source:  indeed View original post
João Silva
Indeed · HR

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