CUSTOMER SERVICE REPRESENTATIVE

Description

Job Summary: A travel agency is seeking a Customer Service Representative in São Paulo to welcome customers, provide information about travel packages and services, and assist with package selection and booking. Key Highlights: 1. Professional and courteous service to customers and visitors 2. Assistance in selecting and booking travel packages and services 3. Collaboration with the team to ensure high-quality customer service The travel agency seeks a Customer Service Representative in São Paulo. **Responsibilities:** Greet customers and visitors to the travel agency in a professional and courteous manner. Answer and redirect telephone calls, and respond to customer inquiries. Provide information on travel packages, destinations, hotels, airline tickets, and other services available at the agency. Assist customers in selecting travel packages and booking services. Perform check-in and check-out for customers arriving at the agency. Maintain a clean and well-organized reception area. Accurately and systematically record bookings and customer information. Assist customers with issues or complaints that may arise during their travels. Collaborate with other agency staff to ensure high-quality customer service. Previous experience as a Telemarketing Operator, Receptionist, Sales Assistant, or Store Attendant may indicate suitability for some of the duties associated with this position. Ongoing undergraduate degree required. Relevant experience required. **Compensation and Benefits:** * Salary: 1\.930,00 * Meal Allowance * Meal Voucher * Transportation Voucher * Health Insurance * Dental Insurance **Additional Information:** * Employment Type: Permanent \- On-site. * Schedule: Full-time * Working Hours: Monday to Friday, from 09:00 to 18:00\.