Commercial Assistant

Description

Job Summary: This professional will support the commercial area in proposal control, customer relationship management, order handling, and internal department coordination, ensuring efficient organization and communication. Key Highlights: 1. Essential support to the commercial area and proposal management. 2. Active communication and commercial follow-up with customers. 3. Strategic interface with Production, Procurement, and Logistics. **Main Duties and Responsibilities** **Commercial Area Support** * Support estimators in controlling, organizing, and tracking commercial proposals; * Organize commercial requests, deadlines, and statuses of ongoing quotations; * Ensure technical and commercial information is complete and accurate before submission to customers. **Customer Relationship and Communication** * Proactively contact customers to: * Gather feedback on quotations; * Track submitted proposals; * Clarify commercial and operational questions; * Conduct commercial follow-up, keeping customers informed about deadlines, progress, and next steps; * Record customer interactions and responses in internal systems. **Order and System Management** * Enter approved orders into company systems; * Verify commercial data, negotiated terms, deadlines, and tax information; * Support the organization of the order portfolio and service priority planning. **Internal Department Interface** * Coordinate with the following departments: * **Production**, to align deadlines and capacity; * **Procurement**, to support material information and lead times; * **Logistics**, to monitor delivery deadlines and shipping; * Ensure alignment between what was sold and what will be produced/delivered. **Organization and Control** * Support updating commercial area spreadsheets, reports, and KPIs; * Maintain organized documentation (proposals, orders, contracts, and communications); * Support improvements in commercial and internal communication processes. **Desired Profile** * Organization and attention to detail; * Strong verbal and written communication skills; * Proactivity and sense of urgency; * Ability to interact effectively across different departments; * Collaborative mindset with a process-oriented view (from quotation to delivery); * Ability to handle multiple simultaneous demands. **Preferred Qualifications** * Prior experience in metallurgical, metalworking, or capital goods industries; * Experience with quotation, order, and commercial follow-up routines; * Familiarity with ERP systems and Microsoft Office suite; * Basic understanding of production and logistics processes. Employment Type: Permanent CLT Salary: R$1\.533,02 \- R$3\.247,27 per month Benefits: * Dental insurance * Company mobile phone * Commercial agreements and discounts * Food allowance * Meal voucher