Access Controller / Gatehouse Operator

Description

Job Summary: Remote gatehouse attendance and access control, with emphasis on communication and resolution of user inquiries. Key Highlights: 1. Operation with two screens simultaneously and monitoring system 2. Shift flexibility for early shifts 3. Decompression area and unlimited fruits **Job Location:** Barreiros – São José/SC Attendance is conducted remotely, including access control and gate release for condominiums. **Position: Access Control** **Salary:** R$ 1\.792,00 **Work Schedule:** 6 days on, 1 day off **Working Hours:** 6h20 (6 hours \+ 20-minute break) **Possible Schedules:** Possibility of flexibility for early shifts. * 13:20 – 19:40 * 14:00 – 20:20 * 14:20 – 20:40 * 14:40 – 21:00 * 15:00 – 21:20 * 15:40 – 22:00 * 16:00 – 22:20 * 16:20 – 22:40 * 16:40 – 23:00 * 17:00 – 23:20 * 17:20 – 23:40 First week: 12:00–18:00 (Monday to Saturday – Sunday off) **Main Responsibilities** * Remote gatehouse attendance following standard procedures * Authorization or denial of access * Receptive user support * Clarification of questions regarding products and services * Proactive contact when necessary * Reporting atypical situations * Escalation of technical failures to support * Operation with **two screens simultaneously and monitoring system** **Mandatory Requirements** * Completed high school education * Experience or familiarity with technology * Proficiency in computer use * Availability to work on weekends and holidays * On-site work in Barreiros **PCD Candidates Eligible:** * Physical disabilities * Autism – Level 1 support * Monocular vision * Low vision * Moderate hearing impairment **Benefits** * R$ 120.00 attendance bonus * Meal allowance: R$ 15.00 per day * Transportation voucher * Childcare allowance: R$ 199.59 * Vangarden Card * Gogood * Guapeco * Decompression area * Unlimited fruits Compensation: R$1\.518,00 \- R$2\.734,14 per month Benefits: * Dental care assistance * Transportation voucher Work Location: On-site