E-Learning Assistant

Description

Job Summary: Support student activities by monitoring academic performance, fostering interaction, and providing technical and administrative clarifications to students. Key Highlights: 1. Proactive academic guidance and support for students 2. Promotion of interaction among assistants, students, and courses 3. Clarification of technical and administrative questions Support student activities by monitoring students' academic performance and implementing proactive communication initiatives with students. **RESPONSIBILITIES AND DUTIES** * Plan and organize administrative processes; * Monitor course development; * Promote institutional interaction; * Facilitate interaction among assistants, students, and courses, and respond to student inquiries submitted via the Virtual Learning Environment (VLE) using the assistant tool; * Provide technical clarifications to students upon request; * Forward technical questions and issues to the responsible team; * Perform VLE check\-list, identifying potential problems; based on tutor indications, contact students who are not participating, identify reasons for non-participation, and implement actions—jointly with tutors—to motivate them to return to the course; * Contact students by phone when necessary; * Clarify administrative and technical questions. **REQUIREMENTS AND QUALIFICATIONS** * Experience in the field: 1 year. * Education: Currently pursuing or completed undergraduate degree (Bachelor's or Teacher Training). * Specific knowledge: Proficiency in internet resources, Microsoft Office suite (Word, Excel, PowerPoint), and email services. Knowledge of writing techniques, planning techniques, and evaluation methods. * Desirable knowledge: Excellent verbal and written communication skills; * Competencies: Business understanding, Ownership mindset, Planning and Execution, Collaboration, Future Vision, Innovation, and Effective Communication. **ADDITIONAL INFORMATION** * Working hours: Monday to Friday, 12:00 PM to 9:00 PM; Saturday, 9:00 AM to 1:00 PM. **In addition to supporting the development of entrepreneurial professionals, you also enjoy a comprehensive benefits package!** **✨ For your development:** Educational Benefit (scholarship for employees and dependents) Corporate University **For daily needs:** Transportation Allowance Meal Ticket **Family, Health, and Well\-being:** Health Insurance Dental Insurance Day Off (time off during birthday month) TotalPass (partnership with fitness centers) Employee Assistance Program – EAP (free and confidential psychological, social, financial, and legal support) Discounts at Teaching Clinics