Senior MIS Analyst

Description

Job Summary: The Senior MIS Analyst will be responsible for managing, developing, and automating managerial reports, working with SQL, ETL, and advanced Excel. Key Highlights: 1. Strategic and reference-level involvement in the MIS area 2. Management and automation of managerial reports 3. Interface with internal and external clients for data analysis At **VGX Contact Center**, we are driven by people! We value our employees' professional development and believe that a healthy, collaborative work environment is essential to achieving our goals. We are seeking a **Senior MIS Analyst** — someone who embraces challenges, possesses solid experience in the field, and is ready to assume a strategic and reference-level role within the area. **About the position:** The Senior MIS Analyst is responsible for managing, developing, and automating managerial reports, working with SQL databases, ETL processes, and advanced Excel. This includes creating and optimizing queries while adhering to best practices and ensuring server performance, as well as meeting SLA requirements. The role also involves interfacing with internal and external clients for data analysis, process optimization, and decision-making support. **Technical Skills:** * Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). * Intermediate-level VBA knowledge. * Intermediate-level SQL database language knowledge. * Bachelor's degree in progress or completed. **BENEFITS:** * Health insurance * Dental insurance * Meal/food allowance averaging R$ 400 * Transportation allowance * Daycare assistance * Family salary