Description
Job Summary:
IT Intern to provide support for internal systems and assist the development team in resolving issues and contributing to improvements.
Key Highlights:
1. Level 1 Support for internal system users
2. Support to the development team in testing and improvements
3. Assistance with technical documentation and workflow optimization
We are looking for an **IT Intern** to join our Development Team! If you have logical reasoning skills, are curious, enjoy problem-solving, and want to learn while providing internal system support and assisting the development team, this opportunity is for you.
**Requirements and Qualifications**
* Currently pursuing a bachelor's degree in Information Systems, Systems Analysis and Development, Computer Science, or related fields;
**Main Responsibilities**
* Provide **Level 1 Support** to internal system users (ticket registration, initial analysis, and routing);
* Assist in identifying and correcting systemic inconsistencies;
* Support the development team in testing, validation, and system improvements;
* Assist with technical documentation and process updates;
* Contribute suggestions for continuous improvement and workflow optimization.
**Working Hours**
* Monday to Friday, from 09:00 to 16:00 (1 hour break)