Become an Inlover! At Intelbras, we are driven by innovation that goes beyond technological advancement: we tackle challenges to create solutions that truly solve real-world problems, delighting customers, partners, and talents. Our environment is collaborative, diverse, and dynamic, always focused on delivering results that impact businesses and households. If you're looking for a place that encourages growth, continuous learning, and shared development, become an Inlover and build a surprising future with us! ✨ We value diversity and encourage applications from People with Disabilities, 50+, LGBTQIAPN+, Black individuals, mothers, and other diversity groups. Everyone is welcome on our team! **About the opportunity** **Area: Technical Support** **Location:** Santa Rita do Sapucaí, MG **Work model:** On-site **Your day-to-day responsibilities will include:** Providing customer service via phone and reverse logistics, with product and system expertise. Support will be delivered via chat, email, and phone for the entire product line within the Segment, covering adjustments, programming, operations, recommendations, and clarification of questions at a national level. Service must follow internal quality policies and the Consumer Defense Code, always aiming for customer satisfaction. **What we're looking for** * Completed Electronics Technician course or pursuing a degree in Electronics, Telecommunications, Networking, or related fields; * 6 months of experience in customer service. **What will be a plus** * Knowledge in Computer Networks. **What we offer** * Meal allowance; * Dental plan; * Unimed Health plan; * Programs promoting health and quality of life (psychological support, maternity program, and baby gift); * Flexible working hours; * Childcare assistance; * Biannual profit sharing; * Transportation allowance; * Birthday day off; * Gympass; * Life insurance; * Psicologia Viva; * Investment in training and development; * Knowledge Portal and Intelbras Library; * Discounts on Intelbras products. And much more! Well, does this make sense to you? Then don't hesitate to apply—we'd love to meet you! Come be part of one of the best companies to work for in Brazil!