Description
Job Summary:
Act as the key contact point, assisting in problem resolution, optimizing product/service usage, and ensuring customer satisfaction.
Key Highlights:
1. Key contact point with customers
2. Optimization of product/service usage
3. Ensuring a continuous and positive experience
The professional will serve as the key contact point between the company and customers, helping resolve issues, optimize product/service usage, and ensure expectations are met, resulting in a continuous and positive experience.
Responsibilities:
* Sales
* Assisting users/requesters following scripts and guidelines
* Registering customers and generating incidents
* Contacting clients from the assigned portfolio
* Scheduling service orders (OS)
* Opening and tracking support tickets
Benefits:
* Commission
* Meal allowance
* Day off
Employment type: Full-time CLT
Salary: R$1\.621,00 per month
Benefits:
* Meal allowance
* Transportation allowance
Work location: On-site