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If you are passionate about technology, enjoy working collaboratively, value people, are dynamic, and committed to continuous improvement, join us!\n\n **Responsibilities and Duties** \n\n* Ensure the proper functioning of the quality management system;\n* Assist in repairing broken, damaged, or torn cables and/or optical fibers, including replacement when necessary while preserving their connectors;\n* Repair or replace wall mounts and routers;\n* Perform internal services and support external technical services;\n* Maintain confidentiality of company and customer data;\n* Ensure efficient use of resources (tools, PPE, supplies, etc.);\n* Carry out preventive and corrective maintenance on telecommunications systems;\n* Activate and handle data assets;\n* Assist in installing new internet connections via cable/fiber/radio;\n* Conduct equipment testing;\n* Perform other tasks related to the position as determined by supervisors;\n* Understand and comply with quality policy guidelines;\n* Understand and comply with regulatory procedures applicable to your activity and department;\n* Organize individual or shared workspaces.\n\n \n\n**Requirements and Qualifications** **Mandatory Prerequisites:**\n\n* Completed high school education;\n* AB-category driver's license;\n* Willingness to travel.\n\n **Desirable Prerequisites:**\n\n* Strong communication skills;\n* Creativity;\n* Discipline;\n* Organization;\n* Ability to work effectively in a team;\n* Learning potential;\n* Proactivity.\n\n \n\n**Additional Information** **Professional Specialization Area:** Operations (Telecommunications)\n\n**Hierarchical Level:** Operational\n\n**Compensation:** BRL 1,597.00 + 30% hazard pay\n\n**Work Schedule:** 44 hours per week (weekly rest day)\n\n **Benefits That Make a Difference for You!**\n\n\nTransportation Allowance\n\n\nMeal Voucher\n\n\nHealth Insurance (60% covered)\n\n\nSulAmérica Dental Plan\n\n\nOptum – Health and Well-being\n\n\nLife Insurance\n\n\nAccess to SESI (all regional units)\n\n\nAccess to SESC (Garanhuns – PE)\n\n \n\n#SOMOSPROXXIMA\n\n\nSince 2021, our mission has been to **bring people closer to their desires**, delivering innovative solutions that improve lives and generate value for society as a whole. 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Additionally, you will have the opportunity to represent one of the world’s largest technology companies and gain substantial expertise.**\n\n**#JoinTP**\n\n **Responsibilities and Duties:** Ensure customers feel confident that you will do your utmost to resolve their issue within your capabilities; Personalize every interaction to convey empathy and courtesy, making customers feel welcomed and fostering loyalty; Confirm whether the issue reported by the customer matches your understanding, in order to identify the best solution and optimize time; Relate to the customer’s statements or issues raised during contact; Explore problem details through courteous questioning to better understand the customer’s issue; Guide the customer clearly and simply through articles or procedures, avoiding technical or complex terminology; Explain clearly and concisely what has been done and what remains to be done by the customer, the company, or third parties; Resolve all customer-reported issues according to current policies and procedures—even if resolution requires time; Reset passwords; Configure devices; Restore accounts or devices; Pairing devices; Cancel services or subscriptions; Direct customers to authorized service centers or other departments; Schedule technician visits for hardware repairs; Restore content from backups; Assist customers in performing cloud or PC backups; Enrich, assist, or suggest additional value beyond the customer’s initial request; Represent the brand and its partners at all times—especially when the customer is dissatisfied with the proposed solution.\n\n **Salary:** BRL 1,813.36 + Benefits + Career Development Plan\n\n**Working Hours:** 2:20 PM to 8:40 PM\n\n**Schedule:** 6 days on / 1 day off | **Shift Duration:** 6 hours and 20 minutes\n\n\nWork Mode: On-site | **Work Location:** Parnamirim, RN\n\n **What We’re Looking For (Requirements):**\n\nMust be at least 18 years old\n\n\nCompleted high school education\n\n\nMale candidates must present military service certificate (Reservist) or CAM document\n\n\nTechnical aptitude and experience in technical support\n\n\nAvailability for on-site work at the Parnamirim, RN campus\n\n\nIntermediate or advanced English proficiency\n\n\nStrong affinity with technology and technical support.\n\n **At TP, well-cared-for people build extraordinary results!**\n\n\nWe are a market reference in employee benefits—and for good reason. Here, we value quality of life, professional development, and the security of our employees.\n\nDiscover some of the differentiators that make TP an outstanding place to work:\n\n**Professional Development**\n\n* Language Program: available to all employees.\n* Internal Promotions: we encourage growth from within!\n* JUMP Career Plan: advance to your next role in just 3 months.\n* Educational Partnership: up to 50% discount to support your development.\n\n**Financial Benefits**\n\n* Differentiated Profit-Sharing Program (PLR)—we recognize and reward your performance.\n* Meal Allowance and Food Allowance.\n* Fuel Allowance (for night shifts).\n* Bullla Card: salary advance and consigned credit.\n* Life Insurance and Funeral Assistance: peace of mind for you and your family.\n\n**Health and Quality of Life**\n\n* TotalPass: quality-of-life support and access to a network of gyms.\n* Health Plan including dependents—we care for those you love.\n* Daycare Assistance: up to the child’s first 60 months, supporting parents.\n* Quality-of-Life Program: physical, mental, social, and financial well-being.\n\n**All our job openings are inclusive and open to People with Disabilities.**\n\n\nPlease note that our selection process comprises multiple independent stages. 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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6464928111385712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - Customer Support Consultant - Online Gaming Support","content":"**Have you ever thought about working in a dynamic environment, within a collaborative culture of constant transformation and growth?**\n\n**Join our team!**\n\n**If you’re passionate about sports and possess in-depth knowledge of various markets; if you’re analytical, results-oriented, and keep up with trends in the sports world—this opportunity is for you!**\n\n**#JoinTP**\n\n\n\n\n**Responsibilities and Duties:** Provide multiskill support to platform users, primarily aiming to efficiently manage and resolve customer cases and inquiries.\n\n\nClarify questions related to technical support requests and financial issues.\n\n \n\n\n\n**Salary:** BRL 1,615.33 + Benefits + Career Development Plan\n\n\n**Work Hours:** Multiple shifts available\n\n\n**Schedule:** 6 days on / 1 day off — rotating days off | Start time: 06:20 AM\n\n\n**Work Modality:** On-site | **Work Location:** Parnamirim/RN\n\n\n\n\n**What We’re Looking For (Requirements):**\n\n\n* Must be at least 18 years old;\n* High school diploma completed;\n* Basic/intermediate English language proficiency\n\n\nAvailability to work on-site at the Parnamirim/RN campus\n\n\n\n\n**At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference in employee benefits—and for good reason. 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Then this position is for you!** \n\n\n\n**\\#JoinTP**\n\n **Responsibilities and Duties:** Customer service aligned with company policies; Handling inquiries regarding sports betting and gaming; Managing loyalty programs and providing technical issue support.\n\n **Salary:** BRL 1,518.00 \\+ Benefits \\+ Career Development Plan\n\n\n**Shifts:** Multiple start times available\n\n**Work Schedule:** 6x1 \\- Cyclical Days Off **\\| Shift Duration:** 6:20 AM\n\n**Work Modality:** On-site **\\| Work Location:** Parnamirim Campus \\- RN\n\n **What We Are Looking For (Requirements):**\n\n\nMust be of legal age;\n\n\nHigh school diploma or equivalent;\n\n\nAvailability to work at the Parnamirim Campus \\- RN;\n\n\nCustomer service experience preferred;\n\n\nProficiency in multitasking across multiple screens and strong typing skills.\n\n **At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference when it comes to benefits—and for good reason. 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Then hop on board this journey with us!**\n\n \n\n**\\#JoinTP**\n\n **Responsibilities and Duties:**\n\nProvide empathetic, engaging customer service in Spanish to deliver a unique experience;\n\n\nAssist customers with inquiries and manage dissatisfaction related to flight delays or check-in issues;\n\n\nContribute to business improvement by building strong relationships with our customers;\n\n\nHave an interest in topics related to international travel, air tickets, flights, boarding, deplaning, etc.;\n\n\nFacilitate customer access to digital channels or guide them on how to use them.\n\n **Salary:** R$2,443.04 + Benefits + Career Development Plan\n\n**Schedule:** 6 days on / 1 day off (rotating days off) | Shift starts at 6:20 AM\n\n**Shift Hours:** Various shifts available\n\n**Work Mode:** On-site | **Work Location:** Parnamirim – RN\n\n **What We’re Looking For (Requirements):**\n\n\nBe of legal age;\n\n\nAdvanced or native Spanish proficiency (with advanced Portuguese);\n\n\nCompleted high school or currently enrolled in higher education;\n\n\nExperience in customer service within a call center environment;\n\n\nProficiency in computer use and multiskill systems.\n\n **At TP, well-cared-for people achieve extraordinary results!**\n\n\nWe are a market leader in employee benefits—and for good reason. 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Piloto Pereira Tim, 172 - Centro, Parnamirim - RN, 59146-480, Brazil","infoId":"6457182191257912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RN - INTERACTION EXPERT - GAMING SUPPORT","content":"**How about betting everything on a new career opportunity?**\n\n**If you're passionate about iGaming, love games, and have a customer-oriented profile, this is your chance!**\n\n**\\#JoinTP**\n\n **Responsibilities and Duties:** Provide customer service to clarify user questions, assist with transactions, and resolve technical issues. \n\n\n\n \n\n**Salary:** 1,518.00 \\+ Benefits \\+ Career plan\n\n\n**Shifts:** Various \\- including overnight\n\n\n**Schedule:** 6x1 (rotating days off) \\| 6h20 working day\n\n\n**Work Model:** On-site \\| Workplace: São Gonçalo do Amarante Campus \\- RN\n\n **What we are looking for (Requirements):**\n\n\nBe of legal age;\n\n\nHigh school diploma;\n\n\nAvailability to work at the São Gonçalo do Amarante/RN campus;\n\n\nComputer skills and knowledge of MS Office;\n\n\nPrevious customer service experience is desirable.\n\n **At TP, well-cared-for people deliver extraordinary results!**\n\n\nWe are a market reference when it comes to benefits, and that's no coincidence. 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This information will be provided during the interview.*** **At TP, well-cared-for people achieve extraordinary results!**\n\n\nWe are a market reference when it comes to employee benefits, and it's no coincidence. Here, we value quality of life, professional development, and safety for our employees. \n\nDiscover some of the advantages that make TP an excellent place to work:\n\n**Professional Development**\n\n* Language Program: available to all employees.\n* Internal Promotions: we encourage growth from within!\n* JUMP Career Plan: in just 3 months, you can take your next step.\n* Educational Partnership: discounts up to 50% to support your development.\n\n**Financial Benefits**\n\n* Special PLR – we recognize and reward your performance.\n* Meal voucher and food allowance.\n* Fuel allowance (for night shifts).\n* Bullla Card: salary advance and payroll-deducted credit.\n* Life Insurance and Funeral Assistance: peace of mind for you and your family.\n\n**Health and Well-being**\n\n* TotalPass: wellness programs and access to gym networks.\n* Health Plan including dependents – we care for those you love.\n* Childcare Assistance: up to the child’s first 60 months, supporting parents.\n* Quality of Life Program: physical, mental, social, and financial well-being.\n\n**All our job openings are inclusive and open to People with Disabilities.**\n\n\nPlease note that our selection process consists of multiple stages conducted independently. 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Your performance will be evaluated by the recruiter only after completion of the entire assessment cycle.\n\n\n\n\n**Thank you for your interest in joining TP—we wish you good luck!**","price":"R$1,813/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764217625000","seoName":"rn-expert-em-interacao-suporte-tecnico-tecnologias-moveis-e-servicos-bilingue","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-santa-maria2/cate-help-desk-it-support/rn-expert-em-interacao-suporte-tecnico-tecnologias-moveis-e-servicos-bilingue-6453135920243312/","localIds":"1156","cateId":null,"tid":null,"logParams":{"tid":"38fcc437-0573-4cb6-b976-7823e47aa5d5","sid":"af226b38-db03-4f6d-ad38-b0820dded12b"},"attrParams":{"summary":null,"highLight":["Personalized and empathetic service","Technical support in mobile technologies","Scholarship and career development plan"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Parnamirim,Rio Grande do Norte","unit":null}]},"addDate":1764151243768,"categoryName":"Help Desk It Support","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4260","location":"R. 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If you are passionate about technology, enjoy teamwork, value people, are dynamic, and committed to continuous improvement, come be part of our team.\n\n **Responsibilities and duties** \n\n* Ensure the proper functioning of the quality management system;\n* Assist in repairing broken, damaged, or torn optical cables/fibers, as well as replacing them if necessary while maintaining their connectors;\n* Repair or replace wall mounts and routers;\n* Provide support for internal services and assist with external technical services;\n* Maintain confidentiality of company and customer data;\n* Ensure efficient use of resources (tools, PPE, supplies...);\n* Perform preventive and corrective maintenance on telecommunications systems;\n* Activation and handling of data assets;\n* Assist in installing new internet connections via cable/fiber/radio;\n* Conduct equipment testing;\n* Perform other job-related tasks as directed by supervisors;\n* Know and comply with quality policy guidelines;\n* Know and follow regulatory procedures related to your activity and department;\n* Organize individual or shared work environments.\n\n \n\n**Requirements and qualifications** **Mandatory prerequisites:**\n\n* Completed High School education;\n* Driver's License category AB;\n* Availability for travel.\n\n **Desirable prerequisites:**\n\n* Good communication skills;\n* Creativity;\n* Discipline;\n* Organization;\n* Ability to work in a team;\n* Learning potential;\n* Proactivity.\n\n \n\n**Additional information** **Professional specialization area:** Operations (Telecommunications)\n\n**Hierarchical level:** Operational\n\n**Remuneration:** Minimum wage + 30% hazard pay\n\n **Benefits that make a difference for you!**\n\n\nTransportation allowance\n\n\nFood allowance\n\n\nHealth plan (60% covered)\n\n\nDental plan SulAmérica\n\n\nOptum – Health and wellbeing\n\n\nCreditas – Financial benefits\n\n\nLife insurance\n\n\nAccess to SESI (all branches)\n\n\nAccess to SESC (Garanhuns - PE)\n\n \n\n\\#SOMOSPROXXIMA\n\n\nSince 2021, we have had the mission of **bringing people closer to their desires**, offering innovative solutions that improve lives and generate value for society. We operate with quality, agility, and above all, focus on people, who are our greatest purpose.\n\n \n\nWe are looking for individuals who are **dynamic, authentic, and willing to make a difference**. 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Moreover, you’ll have the opportunity to represent one of the world’s largest technology companies and gain extensive knowledge.**\n\n**\\#VemSerTP**\n\n **Responsibilities and Duties:** Ensure and convey to the customer confidence that you will do everything possible to resolve their issue within your capabilities; Personalize all interactions to demonstrate empathy and courtesy so the customer feels welcomed and foster loyalty; Confirm and verify that the problem reported by the customer is the same as what you understood, in order to find the best solution and optimize time; Relate to the reports or issues presented by the customer during the interaction; Explore details of the issue by asking questions in a friendly conversation to better understand the customer's problem; Guide the customer through articles or procedures clearly and simply, avoiding technical or complicated terms; Explain clearly and objectively what has been done and what still needs to be completed by the customer, the company, or third parties; Resolve all customer issues according to current policies and procedures, even when the solution requires additional time; Change passwords; Configure devices; Restore accounts or devices; Pairing; Cancel services or subscriptions; Direct customers to authorized service centers or other departments; Schedule technician visits for hardware repairs; Restore content from backup; Help customers perform cloud or PC backups; Enrich, assist, or suggest something beyond what the customer initially requested; Represent the brand and its partners at all times, especially in cases where the customer is dissatisfied with the proposed solution.\n\n **Salary:** R$ 1\\.813,36 \\+ Benefits \\+ Career Plan\n\n**Working Hours:** 2:20 PM to 8:40 PM\n\n**Work Schedule**: 6x1 \\| **Daily Shift:** 6h20\n\n\nWork Mode: On-site \\| **Work Location:** Parnamirim RN\n\n **What We Are Looking For (Requirements):**\n\nBe of legal age\n\n\nCompleted high school\n\n\nMen must have military reserve documentation or CAM\n\n\nSkills in technology and technical support\n\n\nAvailability for on-site work at the Parnamirim RN campus\n\n\nIntermediate or advanced English\n\n\nAffinity with technology and technical support.\n\n **At TP, well-cared-for people build extraordinary results!**\n\n\nWe are a market reference when it comes to employee benefits, and it’s no coincidence. 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