Description
Job Summary:
IT internship to handle Level 1 customer tickets, provide support to field technicians, and monitor service follow-ups.
Key Highlights:
1. Level 1 customer ticket handling
2. Direct support to field technicians
3. Monitoring of customer service follow-ups
Job Description:
**Position:** IT INTERN
Internship stipend: BRL 1,200.00
Meal voucher: BRL 30.00 per day
Transportation voucher
**Working hours:** 9:00 AM to 2:00 PM
**Education:** Completed high school – Currently enrolled in a technical course in Information Technology (hardware) and/or Electronics.
**Brief job description (daily activities):**
Handling and managing customer tickets at Level 1;
Supporting field technicians;
Monitoring field technicians' service follow-ups with customers;
Benefits:
* Life insurance
* Meal voucher
* Transportation voucher
Working hours:
* Monday to Friday
Compensation: BRL 980.00 – BRL 1,300.00 per week
Benefits:
* Meal voucher
* Transportation voucher
Work location: On-site