




Job Summary: A professional to monitor operations, prepare reports, support supervision, and ensure quality in logistics processes and customer service. Key Highlights: 1. Monitor discrepancies and propose corrective actions 2. Develop management reports and analyses 3. Participate in quality and continuous improvement programs * Monitor material discrepancies and propose corrective actions. * Prepare, update, and monitor departmental operational indicators and workflows. * Develop management reports and analyses using Excel, Power BI, and other corporate systems. * Monitor and ensure compliance with SLAs for services provided to customers. * Support the supervisor in tracking departmental activities and daily performance control. * Provide effective support to Business Units, customers, and other company departments via phone, e\-mail, help desk, and internal systems. * Support external customer audits by providing information, evidence, and technical assistance. * Ensure accurate recording, analysis, and updating of logistics information. * Participate in quality and continuous improvement programs per ISO 9001, SASSMAQ, and internal standards. Location: Santa Luzia \- MG \*\*\*Positions also open to persons with disabilities (PCD)\*\*\* Minimum Education: Bachelor's Degree Personal vehicle required * Life insurance * Medical assistance * Dental assistance * Gympass * On-site meal * Attendance bonus * Transportation allowance * Shuttle service


