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Job Summary: IT professional responsible for system maintenance, technical support, and infrastructure monitoring to ensure the efficiency and security of Apex's technology infrastructure. Key Highlights: 1. Transform the Brazilian capital markets through innovation 2. Be part of building a growing investment bank 3. Develop global solutions for financial needs **Apex Partners is an investment and financial services platform dedicated to transforming the Brazilian capital markets through comprehensive solutions, innovation, and long-term value creation.** Our goal is to establish Apex as Brazil's leading regional investment bank by integrating financial intelligence, consultative client relationships, and strategic vision across all areas of operation. We believe that developing capital markets drives societal growth. Therefore, we seek talented individuals with passion in their eyes, a desire to build, and the energy to grow alongside us. **If you dream big, have an insatiable thirst for learning, and wish to be part of building the investment bank reshaping entrepreneurship in Brazil, this is where you belong.** **Responsibilities and Duties** * Perform hardware and software maintenance and technical support routines. * Monitor local systems and networks, identifying failures and escalating to responsible parties. * Support the installation and configuration of IT equipment and systems. * Provide first-level support for internal requests. * Coordinate with technical service providers (IT, security, telecommunications, etc.). * Record and update equipment and license inventories. * Support implementation of backup, security, and update policies. * Suggest improvements for automating support processes. * Manage user access controls and provide user support. * Collaborate with technology and management teams to ensure resource availability. **Requirements and Qualifications** * Academic background: Currently pursuing or completed degree in Computer Science, Information Systems, Engineering, Computer Networks, or related fields. * User support (hardware and software) * Local networks (LAN/Wi\-Fi), cabling, and network assets * Microsoft Office 365 and collaborative tools * Windows and Linux operating systems * Basic knowledge of information security and backup **Competencies and Skills:** ------------------------------- * Organization and attention to detail * Ability to solve problems under pressure * Clear and concise communication * Proactivity and sense of urgency * Collaborative mindset In March 2013, we began polishing our diamond: Apex. Since then, grounded in our core values, we have worked with the conviction that building a prosperous society hinges on developing the financial market alongside individuals who tirelessly lay the foundations for progress and well-being accessible to all. We turned this dream into reality through a ***one stop shop*** vision of our clients' financial lives—creating global solutions for all aspects of their financial needs. We continue writing our story and seek people with an extraordinary drive to grow and develop with us, building long-term solutions and forward-thinking strategies. Let’s do it together?
