Store Operator

Description

Job Summary: Support fashion retail operations in restocking, organization, visual merchandising, and customer service, with emphasis on customer satisfaction and shopping experience. Key Highlights: 1. Cheerful, welcoming environment with opportunities for growth 2. Values diversity, respect, and teamwork 3. Focus on customer experience and satisfaction **\#JOINCAEDU** For **50 years**, we have operated in **fashion retail**, driven by the purpose of **sharing our best to dress happier stories**. We operate across **São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais**, with over **100 stores** and a passionate team. At **Caedu**, we believe in a **cheerful, welcoming environment full of opportunities for professional development and growth**. We value **diversity**, **respect**, **ownership mindset**, and **teamwork**, because we know **together we are stronger**. If you want to join a purpose-driven company with solid values and room to grow, **join Caedu!** **Responsibilities and Duties** **What will your activities be?** **Restocking and Organization:** Ensure products are always available and properly displayed in aisles, counters, walls, floors, and shelves, performing restocking as needed or per supervisor instructions. **Sales Area Maintenance:** Keep the sales area consistently organized, verifying that products are correctly processed (hangers, security tags, labels, and pricing) and making adjustments when necessary—including price updates, label reissuance, and quantity verification. **Visual Merchandising:** Support implementation of VM principles by assisting in window displays, wall arrangements, and floor compositions, following guidelines and supervisor instructions to ensure attractive and strategic product presentation. **Promotion and Offering of Financial Products:** Approach and guide customers regarding the **Caedu Card** and other **financial products and services**, highlighting benefits and encouraging adoption—always prioritizing customer experience and satisfaction. **Customer Service:** Greet customers warmly, attentively, and promptly; assist them in product selection; and provide clear information about merchandise and available services. **Focus on Satisfaction:** Act with empathy and proactivity, striving to resolve inquiries and support supervisors in addressing situations—ensuring an excellent shopping experience and strengthening customer relationships. **Requirements and Qualifications** **Must Have:** * Completed high school education. * Experience in sales and general customer service. * Basic Microsoft Office proficiency. **Additional Information** **What We Offer:** Medical Assistance Dental Assistance Transportation Allowance Profit-Sharing Bonus (per internal policy) Birthday Day Off Caedu Product Discount Educational Partnerships SESC Membership Pharmacy Partnership Gympass Telemedicine Better Maternity Program – Support throughout the most special period in our mothers’ lives. Personal Guidance Program Career Development Pathway Online Learning Platform **For 50 years, we have transformed fashion retail with style, quality, and accessibility.** We operate across São Paulo, Rio Grande do Sul, Goiás, Distrito Federal, and Minas Gerais, with 100 physical stores and an e\-commerce platform serving all of Brazil. Here, you’ll find a cheerful, welcoming environment brimming with opportunities to grow and develop professionally. If you seek challenges, value ethics and respect, possess an ownership mindset, and believe that together we are stronger, **join Caedu!**