Job Summary: This professional will ensure process standardization, excellence in preparation and service, team development, portfolio innovation, and strategic contribution to operational results. Key Highlights: 1. Will be part of a team that creates and lives memorable gastronomic experiences. 2. Will promote hospitality for customers and partners. 3. Will participate in projects that make people's lives happier. **ABOUT CIATC:** Nice to meet you—we are Cia. Tradicional de Comércio! We have been in the market for over 25 years, aiming to become Brazil’s leading casual gastronomic entertainment company. Along this journey, we operate 13 brands across diverse gastronomic formats and over 40 venues in São Paulo, Rio de Janeiro, and Campinas. We draw inspiration from our people’s journeys and hold as our core mission the promotion of hospitality for our customers and partners. **AT CIATC, YOU WILL:** Join a team of individuals who take pride and joy in creating and living memorable gastronomic experiences every day! Here, we embrace an entrepreneurial mindset and give our best to everything we touch; we are people who love people, believe in talent coupled with grit, and share a collective purpose. You will participate in projects that make people’s lives happier—both our team members’ and our customers’. **Responsibilities and Duties** **Position Objective** Ensure process standardization, excellence in preparation and service, team development, portfolio innovation, and strategic contribution to operational results and brand image. **Main Responsibilities** **CONDUCT STORE VISITS AND OPERATIONAL MONITORING** 1. Develop a weekly store visit schedule according to operational needs. 2. Speak with the team to understand demands and challenges. 3. Monitor operations while demands are being executed. 4. Ensure quality and brand standards (presentation, quality, ingredients, beverage types). 5. Understand the complete draft beer process (equipment, draft beer standards). **DEVELOPMENT OF NEW MENUS AND PRODUCTS** 1. Research ingredients and beverages. 2. Share research findings with the procurement department to assess implementation feasibility. 3. Conduct tests and applications based on the research performed. 4. Present test results to management for final approval. 5. Compile recipes. **TRAININGS** 1. Conduct menu change training sessions. 2. Conduct menu refresher training sessions. 3. Lead training for new operations/new stores. 4. Conduct training on execution techniques. 5. Conduct training on new ingredients. **TEAM HIRING AND DEVELOPMENT** 1. Participate in and support the selection process for new hires. 2. Mentor bar teams and leadership for development. **Requirements and Qualifications** **REQUIREMENTS** * Proven experience in bar operations and beverage preparation; * Experience coordinating operational teams; * Knowledge of inventory control, technical specifications, and COGS; * Basic knowledge of Microsoft Office Suite (for reporting and compiling technical specifications); * General knowledge of the beverage market; * Bachelor’s degree in Hospitality Management, Gastronomy, or related fields. #### **NICE TO MEET YOU!** We are a team of over 1,500 professionals who take **pride** and delight in creating and living **memorable** and **fun** gastronomic experiences every day! We have been in the Food & Beverage industry for over 25 years. We operate bars, snack bars, pizzerias, and restaurants—all united by a single idea: to provide you with delicious and memorable moments with us!
João Silva
Indeed · HR
João Silva
Indeed · HR
