Office Assistant

Description

Job Summary: Office Assistant with a commercial focus, providing administrative and operational support, including customer service and information organization. Key Highlights: 1. Customer service via telephone and WhatsApp 2. Support for administrative and commercial routines 3. Use of IXC Provedor and OPA Suite systems We are seeking a professional to work as a **General Office Assistant – Commercial Focus**, supporting the administrative and operational routines of the commercial department of an internet service provider. The role involves customer service via **telephone and WhatsApp**, assistance in tracking commercial requests, use of the **IXC Provedor** and **OPA Suite** systems, issuance of **service orders for technical staff**, information organization, registrations, internal controls, and general office support. We seek an **organized, agile, communicative, proactive, and responsible** individual who is comfortable handling customer service, administrative routines, and daily commercial support. **Main Responsibilities:** * Telephone and WhatsApp customer service; * Support for commercial department routines; * Use of IXC Provedor and OPA Suite systems; * Issuance and follow-up of service orders for technicians; * Support for registrations, controls, records, and information organization; * Support for general office activities. **Preferred Qualifications:** * Currently pursuing a bachelor's degree; * Experience in customer service, administration, or commercial areas; * Proficiency with systems, process organization, and communication. Compensation: starting from R$1\.880,35 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Education: * Currently pursuing or having interrupted undergraduate studies (Mandatory) Experience: * Telecommunications (Preferred) Work Location: On-site