We are looking for a **Field Services Operator** to carry out "Service Orders" (SO) in the field, including installation, repair, address changes, and other services, in accordance with the company's defined operational procedures. If you are an attentive professional who delights your customers and possesses a sense of ownership, Brisanet is the place for you! Let’s sail toward the future! **\#JoinBrisanet** **Responsibilities and Duties** * Embody the organizational identity of the Brisanet Group; * Actively participate in organizational meetings and commitments when requested; * Use individual and collective safety equipment when required; * Drive the company vehicle when necessary; * Perform other duties related to the position, according to departmental needs and leadership direction; * Maintain the vehicle in compliance with processes defined by the Fleet Management Department, ensuring its proper functioning; * Carry out workplace safety procedures, such as JSA — Job Safety Analysis — and use of PPE, in accordance with current legislation; * Execute field service orders, including installation, repair, address changes, and other services, in accordance with the company's defined operational procedures; provide referrals for additional or new sales; * Safeguard and be accountable for the conservation, maintenance, proper use, and custody of resources provided by the company, as well as inspect the work environment after service completion, ensuring its organization, cleanliness, and proper disposal of used materials. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Knowledge of networks and computer maintenance; * Familiarity with the city’s geography; * Driver’s license category "B" and defensive driving certification. **Preferred qualifications:** * 6 months of experience in the telecommunications field; * Availability for travel; * Knowledge of access transmission technologies and media — twisted-pair cables and optical fiber; * Router and signal repeater configuration; * Structured cabling; * Customer service techniques. **Additional Information** * A work culture that respects and values people; * Internal events covering diverse topics; * A collaborative environment that supports personal and professional development; * A horizontal and vertical work environment — meaning you are the protagonist of your own career!; * Meals (Headquarters via cafeteria and Branches via iFood); * Co-payment Health Plan; * Dental Plan; * Life Insurance; * Childcare Assistance; * Assistance for Dependents with Disabilities; * Payroll-deductible Loan (available after 6 months); * Discounts of up to 50% on Brisanet Internet and BrisaMusic services; * Wellhub (Gympass); * Discounts of up to 60% at Higher Education Institutions. We have operated in the telecommunications sector for **27 years**, with the **mission of connecting people and promoting digital and social inclusion**. Today, we connect over 1.5 million households across the entire Northeast region, **leading the fixed broadband internet market** in the area. We are also a mobile telephony operator, experiencing increasingly significant growth. Our journey began in 1998 in the city of Pereiro, in the interior of Ceará state. We were founded with the goal of **providing high-quality, affordable internet access to small towns**. Today, we operate across all nine states of the Northeast, delivering **cutting-edge connectivity from the interior to state capitals**, actively contributing to Brazil’s digital transformation.