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Job Summary: The IT Specialist will develop technical solutions on the Salesforce platform, ensuring efficient fulfillment of business needs and promoting continuous innovation. Key Highlights: 1. Japanese multinational company with over a century of tradition 2. Culture that values diversity, inclusion, and potential 3. Focus on innovation and optimization of the Salesforce platform Join the team of this renowned Japanese multinational company, with over a century of tradition and recognized in Brazil and worldwide for quality and technology applied to its products! Our promise is to create a healthy and comfortable lifestyle, reflected in a culture that values diversity, inclusion, and equal opportunities. Here, what matters is your talent: we evaluate people based on potential, experience, and cultural fit, because we believe diverse teams build a better future. Apply now and write your part in this story! Our **IT Specialist** in the **IT** department is responsible for analyzing business needs and developing technical solutions within the Salesforce platform, ensuring efficient and effective fulfillment of the company’s business requirements. **Responsibilities and Duties** * Analyze business teams’ needs and requirements to develop technical solutions within Salesforce, considering the current environment used by departments, and propose diagnostics, technical analysis, and trend assessments regarding assets and necessary investments to correct and enhance platform usage efficiency; * Configure and customize the Salesforce platform according to business requirements, including creation of custom objects, validation rules, workflows, reports, and dashboards—based on SWOT analysis of platform user departments—to maximize this resource’s business value; * Integrate Salesforce with other internal and external systems to ensure continuous data flow across platforms; * Develop implementation projects enabling analyses and diagnostics to be translated into actionable plans that correct and optimize Salesforce operations, managing budgets, approvals, teams, and stakeholders toward the most favorable business outcome; * Provide internal consulting and daily technical support to users, resolve issues, ensure platform stability and continuous functionality, and assist in defining strategies and solutions that maximize Salesforce usage; * Train and guide end users, the IT team, and other stakeholders on Salesforce best practices and new features, as well as raise awareness about data protection to ensure dissemination of good IT resource usage practices; * Maintain up-to-date technical and user documentation, including training manuals and system change logs, to ensure implemented solutions comply with security policies, regulatory requirements under applicable legislation, and overall IT and organizational policies; * Identify and implement new features and improvements on the Salesforce platform, promoting continuous innovation by monitoring system updates and always conducting shared technical analysis with the IT team to assess safe feasibility of system modifications; * Implement mechanisms to obtain and manage data subject consent, ensuring personal data collection and processing comply with LGPD principles—including purpose, adequacy, necessity, free access, data quality, transparency, security, prevention, non-discrimination, and accountability; * Contribute to and propose methods for regular security assessments and vulnerability testing on systems storing or processing personal data, adopting technical and administrative measures to protect personal data against unauthorized access, loss, alteration, disclosure, or any other form of improper processing; * Provide reports and analyses on critical situations or technical issues to the IT team and contribute to incident management and development of incident response plans. Act decisively to safeguard system operation and information security, promptly reporting vulnerabilities and threats to the integrity of the IT ecosystem; * Participate in and contribute to internal and external audits to evaluate IT practices’ compliance and effectiveness regarding corporate governance, supporting prevention of non-compliance and resolution thereof when it arises. **Requirements and Qualifications** **Technical Competencies:** * Academic Background: Completed undergraduate degree in Engineering or Computer Science, Software Engineering, Systems Analysis and Development, Information Systems, Information Security, or related fields. A completed postgraduate degree (e.g., MBA in IT Management, Project Management (PMP), or related) is desirable. * Required Salesforce certifications (Admin, Developer, Architect); * Desirable certifications in Information Security (CISSP), LGPD, and Corporate Governance with an IT focus; * Technical-level Office suite proficiency, both as a user and for user support; * Intermediate English proficiency is desirable; * Familiarity with NBR ISO 9001:2015 and NBR ISO 14001:2015 is desirable; **Behavioral Competencies:** * Interpersonal Skills; * Assertive Communication; * Emotional Intelligence; * Customer Orientation; * Commitment to Results; * Innovative Mindset; * Organization; * Attendance and Punctuality; **Additional Information** **Expected Start Date:** 11/2025 **Department:** IT **Employment Type:** Permanent **Working Hours:** 44 hours per week **Schedule:** Monday to Thursday, 7:30 AM – 5:20 PM; Fridays, 7:30 AM – 5:10 PM **Location:** Rua Tenente Onofre Rodrigues de Aguiar, 200 \- Vila Industrial, Mogi das Cruzes \- SP, 08770\-041; **Salary Range:** R$9\.000,00 \- R$11\.00,00/month **Benefits:** * Medical Assistance *AMIL*; * Dental Assistance *MetLife*; * Meals at internal restaurant; * Meal Allowance via *CAJU* card; * Private Pension Plan *Bradesco*; * Profit and Results Sharing Program; * Life Insurance; * Family Funeral Assistance; * *Fácil Card*; * Transportation Allowance or use of corporate parking; * Ergonomics and Online Workplace Gymnastics Program; * Scholarship Program; * Language Scholarship Program; * RUC – Rinnai Corporate University; * Rinnai Mental Health and Well-being Program; * Rinnai Sports and Healthy Eating Program; * Rinnai Kids for employees with children; Founded in 1975, Rinnai Brasil has its headquarters in Mogi das Cruzes/SP, where it maintains a modern industrial facility capable of producing a wide variety of products and components. Rinnai strictly complies with all essential regulatory requirements and holds NBR ISO 9001 and NBR ISO 14001 certifications—the latter achieved in 2011\. Quality and compliance are inherent to Rinnai’s mission. Additionally, Rinnai continuously invests in product development and nationalization, contributing to strengthening the national economy, job creation, and pursuing solutions offering greater quality and comfort to consumers while promoting preservation of our planet. User safety for gas-powered equipment is one of Rinnai’s top concerns. Therefore, the company employs precision engineering and extensive testing to ensure every product leaving its assembly line is ready for use and meets specifications. All nationally produced products undergo evaluation by the company’s parent organization in Japan. Rinnai’s global presence extends through its affiliates and subsidiaries in multiple countries, including Australia, Hong Kong, Indonesia, Malaysia, New Zealand, China, Singapore, South Korea, Taiwan, Thailand, the United Kingdom, the United States, and Italy. Rinnai maintains a firm commitment to developing new technologies and products, continually striving to enhance levels of safety, comfort, convenience, and modernity in its offerings. Commitment to energy efficiency and environmental respect has always been central to its operations—and is especially relevant today. This proactive approach ensures the Rinnai brand is intrinsically linked to its products’ qualities, generating immediate identification with robustness, trustworthiness, and satisfaction.
