Junior Collections Operator

Description

Job Summary: Professional responsible for active and receptive customer contact, negotiating debts, offering customized solutions, and recording information in the system. Key Highlights: 1. Contacting customers to negotiate debts 2. Offering customized payment solutions 3. Maintaining focus on results and quality **Description:** **What we expect from you:** Completed high school education; Strong verbal and written communication skills; Negotiation and active listening skills; Organization, responsibility, and results orientation; Desire to learn and grow professionally. **Your responsibilities:** Conduct active and receptive customer contact to negotiate debts related to the Besni Card; Offer customized payment solutions, always prioritizing excellent service and customer satisfaction; Accurately and precisely record information and agreements in the system; Contribute to achieving the collections department's goals by maintaining focus on results and quality. 2512290202491888933