POSITION: Humanized Customer Service Representative (Voice/Chat) – Nova São Paulo? Do you enjoy helping people, solving problems, and delivering an outstanding customer experience? ???? Then this opportunity is for you! Your responsibilities will include: Hybrid customer service (voice and chat) in a receptive model; Listening attentively and resolving customer requests clearly and efficiently; Assisting customers with inquiries, property acquisitions, rentals, and contract terminations; Ensuring every interaction is a positive experience. Requirements: Completed high school education; Minimum age of 18 years; Previous customer service experience; Strong verbal and written communication skills; Basic knowledge of Microsoft Office and typing proficiency; Empathy, positive attitude, effective conflict management, and results-oriented focus; Easy access to the South Zone. Work schedule: 10:48 AM to 7:00 PM (full availability required) Rotating 5-day workweek with weekends off Salary: BRL 1,600.00 Benefits that make a difference: Transportation allowance; Meal and/or food allowance; Medical and dental assistance; Life insurance and funeral assistance; Childcare/babysitter allowance and support for children with disabilities; Discounts on products and gyms; Educational partnerships offering course discounts; Career development plan with real growth opportunities. Work location: On-site – Av. Cecília Lottenberg, Chácara Santo Antônio (South Zone) If you believe in the power of empathy and wish to join a team that values purpose-driven customer service…

Position: Analyst for Triage and Qualification – Labor Law Area (Claimant Side) About the Law Firm: Our firm specializes in Labor Law, **strategically and humanely defending workers' rights**. We believe in access to justice and in providing qualified guidance from the very first contact. **We are seeking a professional to serve as the first point of contact**, ensuring that our efforts are directed toward cases aligned with our expertise. Purpose of the Position: **You will be responsible for the initial client intake, triage, and preliminary legal qualification of potential clients (claimants)**, assessing the feasibility and labor law classification of the claims presented. Your work is essential to optimizing our attorneys’ time and ensuring that we deliver targeted, realistic service from the outset. Responsibilities and Duties: * Conduct the initial contact (via telephone, WhatsApp, or email) with potential clients reaching out to the firm. * Collect preliminary data in an organized and ethical manner. * Perform an **initial analysis and filtering of cases**, identifying typical labor law legal elements (e.g., unpaid overtime, job function deviation, improper transportation voucher deductions, moral harassment, unjustified dismissal, among others). * Distinguish cases with legal merit from those falling outside our scope or presenting low viability. * Clearly and transparently explain the next procedural steps for qualified cases. * Schedule attorney consultations for cases approved during triage. * Complete triage forms and maintain the CRM updated with all interactions. * Uphold **confidentiality** and adopt an **empathetic attitude**, recognizing that many contacts are in vulnerable situations. Mandatory Requirements: * **Prior customer service experience**, preferably at a law firm (especially in labor law), HR department, or labor union. * Being a lawyer is **not required**. * Strong communication skills (oral and written), with **empathy** and **patience**. * Analytical ability to listen to accounts, ask targeted questions, and identify core legal issues. * Organization, discipline, and ethics in handling sensitive information. * Proficiency with WhatsApp and ability to learn internal systems. Preferred Qualifications: * Technical course in Legal Secretarial Studies or concrete experience handling labor proceedings. * Familiarity with management systems (legal CRM). * Initiative to develop brief scripts or question flows to optimize triage. We Offer: * **Compensation commensurate with experience**. * **Fully remote work** * We are committed to diversity and encourage applications from candidates of all backgrounds. Position Type: Freelance / PJ Contract Duration: 90 days Compensation: R$1,518.00 – R$2,100.00 per month

Founded in 2014, Energy Substation Services is dedicated to serving the electric power market, with a focus on constructing substations and high-voltage electric power transmission lines. * Residency in Campo Mourão /PR **Job Responsibilities:** * Daily update of the employee attendance spreadsheet at the start of the workday, recording absences and tardiness for supervisor oversight and task assignment during the shift. * Perform general administrative tasks supporting the department: photocopying, document scanning, WhatsApp communication, time clock management, collecting and forwarding medical certificates, receiving and forwarding emails. * Assist with onboarding, offboarding, and payroll closing processes; monitor material procurement; manage the flow of invoices. * Complete construction control forms and routine administrative documentation. **Requirements:** * Completed high school education. * Basic Microsoft Office proficiency. * Prior experience in administrative routines is considered an advantage. * Residency in Campo Mourão /PR **Benefits:** * On-site meals (breakfast and lunch). * Transportation allowance: BRL 15.00 per day, reimbursed via payroll. **Working Hours:** * Monday to Thursday: 7:00 AM to 5:00 PM; Friday: 7:00 AM to 4:00 PM. Employment Type: Full-time CLT contract Salary: BRL 2,215.40 per month Work Location: On-site

Greet customers courteously and efficiently Prepare and serve coffee and other beverages according to company standards Maintain cleanliness and organization of the cafeteria Sell additional products Receive and verify customer orders Contribute to customer satisfaction and loyalty Previous experience in customer service Knowledge of coffee and hot beverage preparation Strong communication and interpersonal skills Knowledge of sales techniques

Organize and carry out support activities for the organization’s processes. - Draft, organize, and manage the organization’s documents. Provide resources required for administrative operations, as requested; Attend to internal and external customers through various communication channels; Receive and process requests from different departments within the company; Assist in updating various administrative documents as needed. Salary: R$ 1,215.91 Benefits: Meal Voucher, Transportation Allowance Employment Type: Apprentice Schedule: Morning Shift – 8:00 AM to 1:00 PM Candidates must have completed high school, be aged 18 to 24, and demonstrate commitment, responsibility, punctuality, and a willingness to learn. Benefits Meal Voucher, Transportation Allowance Employment Type Internship

We are looking for a Budget Assistant to join our team at CMK GLOBAL. As a Budget Assistant, you will play a key role in preparing and analyzing budgets for various projects. Your primary responsibility will be to ensure the accuracy and financial viability of budgets, collaborating with the project team to guarantee that all costs are correctly calculated and deadlines are met. You must have a solid educational background in administration, economics, or related fields. Prior experience in budgeting or similar roles is an advantage. Your organizational skills, attention to detail, and analytical ability will be essential for success in this position. Additionally, you must be able to work in a dynamic, high-demand environment focused on delivering high-quality results. CMK GLOBAL values clear communication and teamwork. Therefore, effective communication skills and the ability to collaborate across different departments are fundamental. You must be prepared to learn and adapt quickly, as the work environment can be challenging and constantly evolving. If you are seeking an opportunity to apply your budgeting skills and grow professionally within a challenging and innovative workplace, this is the perfect chance. Join CMK GLOBAL and become part of a team dedicated to achieving exceptional results. We look forward to your interest and application for this position.