Office Assistant

Description

Solution Ports is seeking an Office Assistant to support administrative routines, customer service, and field team assistance. Key responsibilities: * Remote customer support * Field team support and follow-up * Customer service via email, phone, and WhatsApp * Organization and creation of customer information lists * Preparation of customer equipment memoranda * Assistance in creating reports, descriptions, technical assessments, and service schedules * Customer service and support for field teams, helping resolve queries * Presentation and monitoring of service schedules and team integration * Creation of priority lists and scheduling grids for field teams * Directing field teams to scheduled services and activities * Performance assessment and monitoring of the field team * Authorizing field teams for service assignments and analyzing execution time per service Desired qualifications: * Strong communication and organizational skills * Proficiency with digital tools and spreadsheets * Proactivity and ability to resolve daily operational demands * Ability to work effectively in a team environment Working hours: Monday to Friday: 08:00 to 12:00 | 13:30 to 18:00 Saturday: 08:00 to 12:00 Employment type: Full-time CLT contract Compensation: R$1.621,00 - R$1.900,00 per month Benefits: * Company mobile phone * Life insurance * Meal allowance * Transportation allowance Work location: On-site