ELECTRONIC TECHNICAL SUPPORT

Description

Job Summary: We are seeking a Technical Support Analyst to diagnose faults, prepare equipment, prepare reports, and provide post-sales support to clients. Key Highlights: 1. Providing technical support via phone, email, and WhatsApp 2. Analyzing and diagnosing technical failures with root cause identification 3. Providing technical support to the sales team in customer service **We Are Hiring \| Electronic Technical Support** Elevo RH is conducting a selection process for on-site work in **Blumenau/SC**. **Employment Type:** CLT **Neighborhood:** Badenfurt **Working Hours:** * 07:00–12:00 \| 13:12–17:00 (Monday to Friday) **Responsibilities:** * Respond to and register technical support requests via phone, email, and WhatsApp * Analyze and diagnose technical failures, identifying root causes * Track support requests and keep customers informed * Prepare, configure, and test equipment * Prepare technical reports and assessments * Provide post-sales support by guiding customers on equipment operation * Document support processes and procedures * Provide technical support to the sales team in customer service **Requirements:** * Knowledge of industrial electrical systems, frequency inverters, and three-phase motors * Microsoft Office Suite * Valid Class B driver's license * Strong communication skills, customer focus, and problem-solving ability **Preferred Qualifications:** * Intermediate English proficiency * Technical or higher education degree in electrical/electronic engineering (completed or in progress) * Residence near Badenfurt or adjacent neighborhoods **Benefits:** * Health insurance after hiring * Meal allowance: R$ 30.00 per business day * Transportation allowance * Attendance bonus: R$ 125.00 * Dedicated space for meals and rest * Specialized training * Career growth opportunities **Resume Submission:** amanaconsultoriaemrh@gmail.com **Subject Line:** Electronic Technical Support – Blumenau Job Type: Full-time, CLT Work Location: On-site