TECHNICAL / ADMINISTRATIVE SUPPORT - VEHICLE TRACKING

Description

Job Summary: The professional will join the team as Virtual Gate Technical Support, contacting clients and technicians, scheduling installations and maintenance, and providing user support for the vehicle tracking system. Key Highlights: 1. Prior customer service or administrative experience is a plus 2. Excellent verbal and written communication skills 3. Ability to work independently and as part of a team JOIN OUR TEAM! We are seeking a professional to join our team as VIRTUAL GATE TECHNICAL SUPPORT RESPONSIBILITIES Contact clients and installation technicians to schedule tracker installations. Support installation technicians in scheduling maintenance and tracker removals. Provide user support for the vehicle tracking system, simplifying the user journey. Conduct proactive and reactive customer support, appropriately routing inquiries to relevant internal departments. Perform other duties as outlined in Work Instructions (WI). **DESIRED COMPETENCIES:** Prior experience in customer service or administration is a plus; Excellent verbal and written communication skills; Ability to work independently and as part of a team; Proactivity and organization to handle multiple tasks; **REQUIRED QUALIFICATIONS:** Completed High School education; Proficiency in internet, Microsoft Word, Microsoft Excel, and communication tools; **WORK SCHEDULE:** MONDAY TO FRIDAY, 08:00–11:30 AND 13:30–18:00; SATURDAYS, 08:00–12:00 **LOCATION:** NOSSA SENHORA DO ROSÁRIO / SÃO JOSÉ **COMPENSATION:** R$ 2\.607,40 **BENEFITS:** Meal allowance of R$ 40.00 per day, with 20% deduction Transportation voucher (6% deduction); 7% attendance bonus (no absences) After the 90-day probation period, you may access partnerships with educational institutions, health insurance, and dental plans If you are interested in this position, please send your resume. We look forward to meeting you! **P.S.:** All positions are inclusive