Description
Job Summary:
Orsegups is seeking a Support Technician to ensure internal customer satisfaction and the proper functioning of computers and systems by providing technical support and diagnosing issues.
Key Highlights:
1. Professional development and career growth opportunities within the company.
2. Collaborative work environment.
3. A market-recognized company with an excellent reputation.
Support Technician \- IT Infrastructure
Orsegups is looking for a qualified professional to fill the position of Support Technician. Our goal is to find a candidate with both technical skills and interpersonal abilities to ensure internal customer satisfaction and the smooth operation of company computers and systems.
Responsibilities:
* Provide technical support to internal users, addressing issues related to Windows desktops, Microsoft Office applications, basic network and internet configuration, and computer assembly.
* Diagnose hardware and software problems and provide appropriate solutions.
* Work as part of a team to ensure issues are resolved efficiently and effectively.
* Demonstrate proactivity in supporting company departments.
Requirements:
* Basic knowledge of the Windows operating system.
* Basic knowledge of Microsoft Office.
* Skills in internet configuration and troubleshooting related issues.
* Ability to assemble and disassemble computers, replacing components as needed.
* Proactive attitude toward learning and staying updated on the latest technology trends and innovations.
* Interpersonal skills, with the ability to communicate effectively with users and collaborate within a team.
Benefits:
* Professional development and career growth opportunities within the company.
* Collaborative work environment.
* A market-recognized company with an excellent reputation.
We look forward to hearing from you.
Sincerely,
Orsegups IT Infrastructure Team
Minimum Education: Technical Course