Description
Job Summary:
A technology guardian IT professional ensuring stability, security, and continuous innovation, with a focus on support and process improvement.
Key Highlights:
1. Essential for keeping everything running efficiently
2. Providing agile support to users
3. Contributing to the continuous improvement of IT processes
IT Professional – Be the guardian of our technology!
We seek an IT professional who will serve as the guardian of our technology, ensuring stability, security, and continuous innovation.
**Here, you will play an essential role:** keeping everything running efficiently, providing agile support to users, and contributing to the continuous improvement of IT processes.
If you are driven by technology, enjoy solving problems, and want to join a team that values efficiency and innovation, this opportunity is for you!
KEY RESPONSIBILITIES
Perform preventive maintenance on computers
Perform corrective maintenance on computers
Manage inventory of peripheral devices
Manage inventory of computers and mobile phones
Assist users with software usage
Create process manuals
Assist in gathering requirements for purchasing new equipment
Support outsourcing teams in preventive and corrective maintenance activities
Create user accounts and grant access permissions
Create email accounts
Manage distribution, maintenance, and disposal of equipment (smartphones and other components); perform network equipment updates
Perform preventive and corrective maintenance on elevated infrastructure to ensure network infrastructure functionality and integrity
Record invoices and departmental bills; monitor backups, virtual servers, and network environment