Hotel is seeking a Reservation Agent professional in Itajaí (Downtown). **Responsibilities:** Answer customer phone calls. Make accommodation reservations, checking availability and recording them in the system. Provide customer service by supplying information about hotel services, rates, and policies. Maintain up-to-date and organized reservation records and guest data. Assist with virtual check-in and check-out processes, when applicable. Process payments and send reservation confirmations via email. Previous experience as a Travel Agent, Travel Consultant, Reservation Assistant, or Reservation Coordinator may indicate suitability for some of the duties associated with this position. **Desired Qualifications:** **Education:** High school diploma completed **Experience:** Prior experience required **Compensation and Benefits:** * Salary: Salary range will be disclosed during the interview. * Benefits will be disclosed during the interview stage. **Additional Information:** * Contract: Permanent - On-site. * Duration: Full-time * Working hours: To be agreed upon.