Job Summary: A professional responsible for monitoring health plan portals, managing system access, providing internal support, and ensuring data consistency. Key Highlights: 1. Continuous monitoring of portals and systems 2. Internal support and information validation 3. Assistance in accreditation and de-accreditation processes Continuously monitor health plan portals to ensure timely updates of information, announcements, and operational requests; * Manage user access (registrations, updates, unblocking, and monitoring of users across systems and portals); * Provide internal support to other departments by handling service tickets, clarifying doubts, and routing requests; * Validate received and sent information to ensure consistency, accuracy, and compliance with internal procedures; * Support accreditation and de-accreditation processes with healthcare providers; * Organize and maintain up-to-date departmental documents, registrations, and records; * Track deadlines and pending items to ensure timely completion of tasks; * Complete simple tracking logs and reports for activity monitoring and performance indicators; * Maintain active communication with healthcare providers, as needed, to align information and resolve pending items; * Support the immediate supervisor with operational and strategic departmental tasks. Minimum Education: High School Diploma (Secondary Education)
João Silva
Indeed · HR
João Silva
Indeed · HR
