Santa Branca Network Sys Admin Job Listings

Analista de infraestructura de CCTV64986380007426120

Indeed

Analista de infraestructura de CCTV

Descripción: Postúlese rápidamente por correo electrónico: Requisitos y calificaciones: * Conocimientos en Windows 10 y 11\. * Conocimientos básicos en redes LAN, VLAN, WAN, concepto de VPN, firewall y balanceo de carga. * Buenas prácticas de seguridad y control de acceso a los sistemas de CCTV. * Conocimiento de sistemas de CCTV Intelbras, aplicación Intelbras SimNext e Intelbras Cloud. * Conocimiento en cableado estructurado y conexión de dispositivos de grabación y monitoreo. * Licencia de conducir tipo B. Disponibilidad para viajes * Beneficios: Vale transporte, asistencia médica, asistencia odontológica, vale alimentación, seguro de vida, TotalPass, ayuda económica para inglés, comida en el lugar Jornada laboral: De lunes a viernes de 9:00 a 18:00 h Conocimientos: Escolaridad: Técnico \- indiferente \- Completo Habilidades técnicas: CCTV, LAN, VLAN, VPN, WAN, Windows 10 y 11 2601010046291570682

R. Antônio da Silva Costa, 193 - Jardim Goncalves, Itaquaquecetuba - SP, 08573-480, Brazil

Infrastructure | Senior Network Analyst64961449937793121

Indeed

Infrastructure | Senior Network Analyst

**The mission** We are looking for a Senior Network Analyst with solid experience in multicloud environments, proficient in **AWS** and **Azure**, and possessing strong knowledge of networking technologies, security, and connectivity. This professional will work directly in our production environment with minimal ramp-up time, making it essential to already have mastery of the tools and practices used. **Responsibilities and duties** **Your challenge will be** * Support and evolve the network infrastructure in multicloud environments (AWS and Azure). * Manage and operate network resources such as Security Groups, Network ACLs, Transit Gateway, Virtual Networks, Subnets, VPNs, ExpressRoute, Direct Connect, VLANs, and other connectivity technologies. * Implement and maintain advanced routing rules, ensuring high availability, performance, and security. * Operate and adjust security policies on next-generation firewalls (NGFW), including integration with virtualized environments. * Work with dynamic routing protocols such as BGP and OSPF. * Apply SD-WAN technologies for traffic optimization and security. * Propose continuous improvements, automations, and traffic optimizations. * Share knowledge with the team, fostering a collaborative culture. * Demonstrate a proactive attitude, sense of ownership, and focus on operational excellence. **Requirements and qualifications** **First and foremost, you must identify with our purpose: valuing people so each one can build their own story.** **Additionally, it is desirable that you have** * Proven experience in networking within AWS and Azure environments. * Mastery of routing, network segmentation, network security, and NGFW firewall concepts. * Advanced knowledge of Transit Gateway, Direct Connect, ExpressRoute, VLANs, VPNs, Peering, and SG/NACL. * Experience with BGP and OSPF protocols. * Familiarity with SD-WAN. * Ability to work in critical, high-availability environments. * AWS Certified Solutions Architect – Associate. **Nice-to-have** **Certifications:** **Azure (Microsoft):** * AZ-900 – Microsoft Azure Fundamentals. * AZ-104 – Azure Administrator Associate. * AZ-305 – Azure Solutions Architect Expert. **AWS (Amazon Web Services):** * AWS Certified Solutions Architect – Professional (advanced level). **Networking:** * **Cisco CCNA** (Cisco Certified Network Associate). * **Cisco CCNP** (Cisco Certified Network Professional) – desirable. * SD-WAN certifications (Cisco, Fortinet, VMware or similar). * NGFW firewall vendor certifications (Fortinet NSE, Check Point CCSA/CCSE, etc.). **Additional information** **Here, we offer the "Our Way of Caring" Program, which brings together all our benefits to provide greater quality of life for everyone who works here.** **Take a look at what you’ll enjoy by joining our team** * CAJU Flexible Benefits Card – Food/Meal/Mobility allowance and others; * Health insurance; * Dental insurance (Bradesco); * Life insurance; * Study incentive programs; * English course – English Pass (partnership available to all DM employees); * Wellhub for your workouts; * DM Visa Card with pre-approved limit; * Flexible working hours; * Private pension plan; * ShortDay – an earlier finish to take care of yourself! * No dress code – what matters is that you feel comfortable; * Birthday leave – a gift from DM to you! * PPR (Profit Sharing Program); * For parents: Daycare assistance for children up to 6 years old; * For parents: Extended maternity and paternity leave – 180 days for mothers and 20 days for fathers. **You’ll also find:** * An amazing, relaxed, and welcoming environment; * Development and opportunities to grow and build your career! **WANT TO SIMPLIFY AND DEMOCRATIZE ACCESS TO CREDIT FOR THOUSANDS OF PEOPLE? LET’S DO THIS TOGETHER!** We are a financial products company founded in 2002 to **simplify and democratize access to credit**, especially for lower-income populations — our primary target audience and the group for whom we develop our solutions. We have established ourselves in the market as the **largest independent manager of private-label (store) cards**, with over 17 million cards issued. With presence in more than 13,000 points of sale across Brazil and over one thousand active partners, DM also offers personal loans, the DM App for card and digital account management, microcredit, and other services. We operate from two offices located in São José dos Campos/SP and Fortaleza/CE, and today we proudly count **over 1,200 stories**, collectively shaping this ever-growing company! **Join us too!** *To have your application considered, please complete your registration fully and don’t forget to take the profile assessment.*

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Infrastructure | Senior NOC Analyst64845445850881122

Indeed

Infrastructure | Senior NOC Analyst

**The Mission** Provide solutions for information architectures, systems, and infrastructure aligned with organizational processes to achieve institutional objectives while ensuring appropriate levels of cost, quality, and schedule. Specify, develop, and maintain software systems using project management technologies and practices aimed at organization, productivity, and quality. **Responsibilities and Duties** **Your Challenge Will Be** * Work with observability tools: **Zabbix**, **Grafana**, and **Datadog**, among others. * Perform analysis and troubleshooting on Kubernetes, networks, and operating systems (Windows and Linux). * Develop and implement scripts and automation and monitoring solutions using languages such as Shellscript, JavaScript, SQL Server, among others. * Work in Cloud Computing environments (**Azure**, **AWS**) and related tools (**CloudWatch**, **Prometheus**). * Responsible for managing incident escalations via an escalation list and coordinating responsible parties in war rooms to resolve critical issues. * Complete incident post-mortems, document them, and present the results. **Requirements and Qualifications** **First and foremost, you must identify with our purpose: valuing people so each can build their own story.** **In addition, it is desirable that you have** * Over 2 years of experience in the described area; * **Technical Knowledge:** Zabbix, Grafana, Datadog, Cloud Computing, Kubernetes, Shellscript, JavaScript, SQL Server, Computer Networks, and Operating Systems; * Bachelor’s degree completed in Computer Science, Computer Engineering, Information Technology, or related fields; * Basic/Intermediate Technical English. **Preferred Qualifications:** Certifications in Zabbix, Datadog, or similar monitoring solutions. **Additional Information** Here we offer the "Our Way of Caring" Program, which consolidates all our benefits and provides greater quality of life for everyone who works here. **Take a look at what you’ll enjoy by joining our team** * CAJU Flexible Benefits Card – Meal/Voucher, Transportation, and other benefits; * Health Insurance; * Dental Insurance (Bradesco); * Life Insurance; * Study Incentive Programs; * English Course – English Pass (Partnership available for all DM employees); * Wellhub for your fitness needs; * DM Visa Card with pre-approved limit; * Flexible working hours; * Private Pension Plan; * ShortDay – A shorter workday to help you take care of yourself! * No dress code – What matters most is that you feel comfortable; * Birthday leave – A gift from DM to you! * PPR (Profit Sharing Program); * For parents: Daycare assistance for children up to 6 years old; * For parents: Extended maternity and paternity leave – 180 days for mothers and 20 days for fathers. **You’ll Also Find:** * An amazing, relaxed, and welcoming environment; * Professional development and opportunities to grow and advance your career! **WANT TO SIMPLIFY AND DEMOCRATIZE ACCESS TO CREDIT FOR THOUSANDS OF PEOPLE? LET’S DO THIS TOGETHER!** We are a financial products company founded in 2002 to **simplify and democratize access to credit**, especially for lower-income populations—our primary target audience—for whom we develop our solutions. We have established ourselves in the market as the **largest independent manager of private-label (store) credit cards**, having issued over 17 million cards. With presence in over 13,000 points of sale nationwide and more than 1,000 active partners, DM also offers personal loans, the DM App for card and digital account management, microcredit, and other services. We operate from two offices located in São José dos Campos/SP and Fortaleza/CE, and today we proudly count **over 1,200 individual stories**, collectively shaping this ever-growing company! **Join us too!** *To ensure your application is considered, please complete your registration fully and don’t forget to take the profile assessment.*

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

IT Support Analyst [JACAREI]64843748168193123

Indeed

IT Support Analyst [JACAREI]

You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, information systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties; Responsibilities: * Identify and resolve, both reactively and preventively, potential issues with IT equipment; * Assess the condition of IT equipment; * Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment; * Perform fieldwork to resolve incidents or service requests, or to conduct inspections; * Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues; * Identify and resolve issues related to network connection points; * Implement network resource sharing; identify issues in UTP cabling infrastructure; * Support troubleshooting of physical LAN, WAN, and WLAN issues within a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and components supplied and funded by the CONTRACTOR, provided such equipment is outside its warranty period. * Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, and any other O.S.; * Configure and install software on computers, laptops, and tablets; * Remove previous versions and configure the new virtual environment (formatting) defined by the CONTRACTOR; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations involving computers, printers, peripherals, and accessories at the respective DE (Department) of allocation and its UEs (Units); * Install network interface cards and update drivers; * Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR); * Perform data loading, purging, and transfer across storage media; * Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve technical problems, failures, and non-conformities affecting deployed or newly integrated computer resources (hardware and software); * Support School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers under active warranty. Requirements * Completed bachelor’s degree * Experience in remote and on-site IT support. * Availability to use personal vehicle

R. Cônego José Bento, 130 - Centro, Jacareí - SP, 12308-530, Brazil

IT Support Analyst [Caçapava]64582172115203124

Indeed

IT Support Analyst [Caçapava]

You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, computerized systems and their derivatives (versions, releases, and corrections), as well as handling communication networks, supporting users with questions regarding standard market applications, among others; Responsibilities: * Detect and resolve, both corrective and preventive, potential issues in IT equipment; * Verify the condition of IT equipment; * Support the CONTRACTOR's users during in-person meetings, teleconferences, and videoconferences by organizing and setting up equipment; * Perform on-site tasks to resolve incidents or service requests, or to conduct inspections; * Fabricate network cables and perform basic verification and identification of UTP cabling infrastructure problems; * Identify and resolve issues related to network points; * Implement sharing of network resources; identify problems in UTP cabling infrastructure; * Support troubleshooting of physical issues in LAN, WAN, and WLAN within a heterogeneous environment containing hubs and switches; * Install, replace, and substitute defective IT equipment and parts provided and funded by the CONTRACTOR, provided such equipment is out of warranty; * Install, update, and configure antivirus security systems and supported Operating Systems (O.S.)—currently Windows and Chrome—and any other O.S.; * Configure and install software on computers, notebooks, and tablets; * Remove previous versions and configure the new virtual environment (formatting) defined by the contractor; * Reconfigure existing equipment and software; * Install and configure workstations and printers; * Support basic operations on computers, printers, peripherals, and accessories within the respective DE allocation and its UEs; * Install network cards and update drivers; * Replace computer supplies such as ink cartridges and toner (provided by the CONTRACTOR); * Perform data loading, purging, and transfer on storage media; * Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others; * Identify and resolve issues, failures, and technical non-conformities presented by computing resources (hardware and software) in use or during integration; * Assist School Units in identifying, describing, and managing warranty claim processes with equipment or service providers under active warranty. Requirements * Completed higher education * Experience in IT support, both remote and on-site.

R. Treze de Maio, 107 - Centro, Caçapava - SP, 12281-600, Brazil

Infrastructure | Senior Infrastructure Analyst (Multicloud)64528620879746125

Indeed

Infrastructure | Senior Infrastructure Analyst (Multicloud)

Description: Above all, you need to identify with our purpose, which is to value people so that each one can build their own story. Additionally, it is desirable that you have * Proven experience with Azure, AWS, and Palo Alto environments. * Experience with multicloud environments and integration across platforms. Recommended certifications (minimum desired: intermediate level): Azure (Microsoft): * AZ\-900 Microsoft Azure Fundamentals. * AZ\-104 Azure Administrator Associate. * AZ\-305 Azure Solutions Architect Expert. AWS (Amazon Web Services): * AWS Certified Cloud Practitioner. * AWS Certified Solutions Architect Associate. * AWS Certified Solutions Architect Professional. Palo Alto Networks: * PCCSA Palo Alto Networks Certified Cybersecurity Associate. * PCNSA Palo Alto Networks Certified Network Security Administrator. * PCNSE Palo Alto Networks Certified Network Security Engineer. Your challenges will be * Supporting and evolving multicloud environments (Azure and AWS). * Managing and operating security solutions based on Palo Alto (preferably in virtualized environments). * Ensuring high availability, performance, and security of the infrastructure. * Proposing continuous improvements and automations. * Sharing knowledge with the team, promoting a collaborative culture; * Taking ownership of the environment, demonstrating proactivity and focus on operational excellence. 2511180202461756616

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Mid-level Support Analyst - Field Service (5)64525727852802126

Indeed

Mid-level Support Analyst - Field Service (5)

Description: Mandatory: * Bachelor's degree in IT-related fields; * Experience in on-site user support (Field Service). * Experience in equipment maintenance and installation. * Knowledge of hardware, Windows operating systems, MS Office, and general software. * Experience using ticketing management tools. ServiceNOW is a plus. * Basic networking knowledge. Desirable: * Proactivity and autonomy to solve problems on-site. * Good communication and organizational skills. * Flexibility and availability for travel. * Ability to work in a team and collaborate. * Attend technical tickets on-site, visiting users for system diagnostics and maintenance, software, desktops, monitors, printers, notebooks, mobile devices, and others. * Perform image deployment and equipment preparation for use. * Ensure compliance with internal processes and proper documentation of all activities performed. * Evaluate users' equipment requests, identifying their actual needs. * Provide on-site support and basic user training. * Verify IT compliance across units, promoting proactive actions to resolve issues (such as cable organization), and propose improvements. * Ensure timely resolution of service requests. * Contribute to the continuous update of the knowledge base and to the service desk team’s training. * Support network, telecom, and infrastructure teams on-site (hands and eyes) whenever necessary. * Assist management in project execution and other diverse needs. 2511120202181802848

Rua Otto Unger, 68 - Centro, Mogi das Cruzes - SP, 08780-090, Brazil

Senior Systems Analyst (Infrastructure) | Customer Experience Directorate64380005102722127

Indeed

Senior Systems Analyst (Infrastructure) | Customer Experience Directorate

Analyze, plan, and execute activities within the Support area of the Customer Experience Directorate, providing technical guidance to clients, encouraging and promoting improvements and new applications for the Esri environment or other products, with a focus on infrastructure. **Responsibilities and duties** * Develop relationships with clients, managing their expectations and providing information and solutions for their needs; * Planning and implementation of hardware, operating systems, and virtual environments; * Creation, configuration, and migration of databases; * Execution of acceptance, integration, and information security testing; * Control of equipment receipt, technical inspection, and validation; * Performing electrical adjustments and preparing the environment for equipment installation; * Conducting technical training sessions. **Requirements and qualifications** **Education/Languages**: * Bachelor's degree in Computer Engineering, Computer Science, or related fields; * Intermediate English (written/reading/technical conversation). **Technical Skills:** * **Experience in infrastructure (hardware, electrical implementation)** * Knowledge of relational database systems (Oracle / SQL Server / PostgreSQL); * Operation of Linux and Windows operating systems; * Installation and configuration of Operating Systems / Web Servers; * Administration of on\-premises and/or cloud environments; * Creation and maintenance of Data Centers; * Ability to perform activities related to network and IT infrastructure management; * Advantage: ITIL, OCP, OCE, MCTS certifications. **Desired Skills:** * **Knowledge of Oracle RAC will be an advantage;** * Knowledge and understanding of the products and services offered by Imagem **Additional Information** **Additional Information:** Why choose Geosistemas? **Health and Well\-Being:** * Health and Dental Insurance \- Sul América. * Life and Personal Accident Insurance. * Access to Gympass for physical and mental wellness. * Well\-Being Program focused on mental, physical, and social health. **Family Care:** * Childcare allowance for young children. * Extended Paternity Leave. * Day Off on your child's birthday up to age 16. **Quality of Life:** * Caju Card for meals/food, valid also during vacations. * Transportation Allowance to facilitate mobility. * Home Office Assistance on the Caju card. * Flexible working hours and Hybrid work for healthy balance. * Day Off on your birthday \+ special gift (Caju voucher). **Development and Growth:** * Customized Career Path, with technical or leadership tracks (“Y”). * 2 weekly hours dedicated to study during working hours. * Access to Alura, Imagine, and Feedz platforms for continuous learning. * Development Programs focused on technical, behavioral, and business skills. * Individual Development Plan (IDP) with tailored training. * Regular feedback to support your growth. **Recognition and Opportunities:** * Annual Profit and Results Participation (PLR), linked to performance. * Internal Mobility to explore new positions and grow. * Succession Planning focused on developing leaders and junior talents. * Work with us and become part of a team that invests in your growth and well\-being! Imagine how your professional future could be at Imagem Geosistemas \- a leading company in its sector and official distributor of the world’s best geographic intelligence system – Esri’s ArcGIS. We help businesses and governments harness the power of data, understand patterns, perform analyses, simulate scenarios, positively impacting Customers and society through Geotechnology, transforming the present and tomorrow for people. And you, do you want to be here and do this with us? We are spread across Brazil and already have more than 350 high\-performance professionals. Here, we find multiple career possibilities across various areas, making innovation in location intelligence, digital twin, analytics, artificial intelligence, data science, reality capture, and many other technologies happen. All in a respectful and collaborative environment that values open dialogue and cooperation, where everyone can perform at their best alongside supportive colleagues. Liked it? Come map the future with us.

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Mid-level Systems Analyst (Infrastructure) | Solutions Directorate64380004946434128

Indeed

Mid-level Systems Analyst (Infrastructure) | Solutions Directorate

Description: Education/Languages: * Bachelor’s degree in Computer Engineering, Computer Science or related fields; * Intermediate English (technical writing/reading/conversation). Technical Skills: * Knowledge of relational database systems (Oracle / SQL Server); * Operation of Linux and Windows operating systems; * Installation and configuration of Operating Systems / Web Servers; * Cloud environment administration; * Creation and maintenance of Data Centers; * Ability to perform tasks related to network and IT infrastructure management; * Advantage: ITIL, OCP, OCE, MCTS, AWS AZURE certifications. Desirable Skills: * Knowledge and understanding of the products and services offered by Imagem; * Develop customer relationships, managing their expectations and providing information and solutions to meet their needs; * Creation of cloud environments and migration of on-premises environments to the cloud; * Technical support in pre-sales. 2511050202231788980

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Junior Infrastructure Analyst | kaffa | Customer Success Directorate64380004773506129

Indeed

Junior Infrastructure Analyst | kaffa | Customer Success Directorate

Description: Education: * Bachelor's degree completed or in progress in Technology. Desired Knowledge: * Knowledge of infrastructure; * Knowledge of operating systems; * Basic understanding of programming languages; * Critical analysis of system specifications in textual form or UML; * Basic technical English. * Monitor and maintain server, network, and service infrastructure; * Support the administration of virtualized environments and operating systems; * Identify and resolve incidents, ensuring high availability; * Participate in the deployment of new infrastructure and security solutions; * Develop and maintain updated technical documentation of the environment; * Collaborate with the team on projects for modernization and process automation. 2511050202231849819

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Junior Systems Analyst (Support) | Customer Experience Directorate643800044935701210

Indeed

Junior Systems Analyst (Support) | Customer Experience Directorate

Description: Education/Languages: * Bachelor's degree in progress or completed in Computer Engineering, Computer Science or related fields; * Intermediate English (Writing/Reading/Technical Conversation). Technical Skills: * Knowledge of relational database systems (Oracle / SQL Server); * Operation of Linux and Windows operating systems; * Installation and configuration of Operating Systems / Web Servers; * Cloud environment administration; * Creation and maintenance of Data Center; * Ability to perform activities related to network and IT infrastructure management; * Advantage: ITIL, OCP, OCE, MCTS, AWS AZURE certifications. Desirable Skills: * Knowledge of Relational Databases (Oracle, PostGres, SQL Server; among others). * Certifications; * Intermediate English (Writing/Reading/Technical Conversation); * Knowledge and understanding of the products and services offered by Imagem; * Develop customer relationships, managing their expectations and providing information and solutions for their demands; * Creation of Cloud environments and migration of on-premises environments to cloud; * Technical support in pre-sales. 2511060202271852639

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Junior Field Support Analyst643800041753611211

Indeed

Junior Field Support Analyst

Are you passionate about technology, enjoy solving problems, and want to be part of a team that values learning and collaboration? Then this opportunity is for you! **What you will do on a daily basis:** Provide in-person user support, ensuring the proper functioning of IT equipment and systems. Install, configure, and maintain computers, laptops, printers, and peripherals. Offer support for Windows operating systems and Microsoft 365\. Monitor service desk tickets with focus on speed and quality. Assist with network activities (LAN, Wi\-Fi, cabling) and infrastructure routines. Guide users on best practices for using IT tools. **What we expect from you:** High school diploma (technical course in Computer Science, Networking, or related fields is desirable). Basic knowledge of hardware, Windows, and Microsoft 365 suite. Basic understanding of networking (IP, DNS, DHCP, Wi\-Fi). Good communication skills, organization, and a constant willingness to learn! **It will be a plus if you have:** Technical certification or courses such as ITIL, HDI, Microsoft, or CompTIA A\+. Previous experience in technical support or Service Desk. Minimum Education: Bachelor's degree Desired Qualifications:* Computer Science, Technical Course * Information Technology, Bachelor's degree Languages:* English (Intermediate) * Life Insurance \- MetLife * Meal/ Food Voucher * Transportation Allowance * Total Pass * Sul América Medical Plan (Optional)

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil

Senior Cloud Infrastructure Analyst - FinOps643663469003531212

Indeed

Senior Cloud Infrastructure Analyst - FinOps

**Description:** Solid experience with public cloud environments (Azure and OCI). Practical experience with FinOps or cloud financial management. Experience with cloud monitoring, automation, and capacity management. Familiarity with tagging, cost allocation, showback/chargeback. Proficiency in consumption analysis and cost reporting. Competencies Public Cloud Platforms **Azure (preferred):** Azure Resource Manager, Cost Management, Azure Advisor, Monitor, Reservations, Savings Plans. FinOps and Cost Governance Principles of the FinOps Foundation. Creation and interpretation of financial dashboards (Power BI, Excel, Grafana). Tagging and cost allocation by project, team, environment. **Chargeback / Showback:** policy definition, reporting, automations. **Cost optimization:** Rightsizing, Reserved Instances, etc. **FinOps tools (e.g.:** Cloud8\). Financial and Budgetary Management (technical level application) Reading and analyzing cloud invoices. Cloud consumption forecasting and budgeting. Definition and monitoring of budgets and spending alerts. We are looking for a Senior Cloud Infrastructure Analyst focused on FinOps to support, automate, and optimize cloud environments, combining technical and financial insight to drive our cloud journey with intelligence and accountability. Manage and maintain public cloud environments (Azure, OCI, and GCP). Implement and maintain FinOps practices with focus on governance, visibility, and cost optimization. Develop and maintain financial dashboards and cloud consumption reports. Analyze invoices, identify waste, and propose resource-saving actions. Ensure best practices in tagging, usage policies, and cloud governance. Collaborate with infrastructure, security, engineering, and finance teams. Support negotiations with cloud providers and contractual optimizations. 2510300202211646442

Rua Otto Unger, 68 - Centro, Mogi das Cruzes - SP, 08780-090, Brazil

Mid-Level Support Analyst - Field Service641459380158751213

Indeed

Mid-Level Support Analyst - Field Service

We are looking for a **Mid-Level Support Analyst \- Field Service** to join our Information Technology team! If you have experience in **on-site technical support** and are seeking a challenge to work in the field, ensuring equipment operates properly and users are satisfied, this is your opportunity. You will be essential in ensuring excellence in technical support and IT compliance across our units, working autonomously and proactively to solve problems and suggest improvements. **Responsibilities and duties** * **Respond** to technical service requests on site by visiting users for **diagnosis and maintenance** of systems, software, desktops, monitors, printers, notebooks, mobile devices, and others. * **Perform** image deployment and **preparation** of equipment for use. * **Ensure** adherence to internal processes and proper documentation of all activities performed. * **Evaluate** users' equipment requests, identifying their actual needs. * **Provide** on-site support and **basic training** to users. * **Verify** IT compliance in units, promoting proactive actions to resolve issues (such as cable organization) and proposing improvements. * **Ensure** service delivery within established timeframes. * **Contribute** to the continuous update of the knowledge base and to the training of the *service desk*. * **Support** network, telecom, and infrastructure teams on site (*hands and eyes*) whenever necessary. * **Assist** management in handling projects and other diverse needs. **Requirements and qualifications** **Mandatory:** * Completed bachelor's degree in IT-related fields; * Experience in **on-site (Field Service)** user support. * Experience in **equipment maintenance and installation**. * Knowledge of **hardware**, **Windows** operating systems, **MS Office**, and general software. * Experience using **ticketing management tools**. **ServiceNOW** is a plus. * Basic knowledge of **networks**. **Desirable:** * Proactivity and autonomy to solve problems in the field. * Good communication and organizational skills. * Flexibility and availability for travel. * Ability to work in a team and collaborate. **Additional information** **Working hours:** * 5X2, from 08:00 to 18:00 **Unit:** * Hospital Santana \- Mogi \- R. Dr. Osmar Marinho Couto, 71 \- Centro, Mogi das Cruzes \- SP **What we offer?** * Meal allowance; * On-site meal; * Transportation voucher; * Medical insurance; * Dental insurance; * Pharmacy discount plan; * Life insurance; * Childcare assistance; * Totalpass; * Corporate University; * Interclube (discount program). **THE LARGEST PRIVATE HEALTHCARE SYSTEM IN BRAZIL!** **For 80 years, we've delivered the best to fulfill our mission of providing integrated, high-quality, and accessible healthcare to generations of Brazilians. We care about people's well-being with quality, seriousness, commitment, and social responsibility, combining best practices to offer affordable, high-quality healthcare to the Brazilian population.** **DIVERSITY** **We are committed to promoting diversity and inclusion in the workplace. Our goals are based on building an environment free from prejudice, discrimination, moral and sexual harassment, disrespect, injustice, or offensive behaviors. Moreover, we strive to create an environment where everyone feels safe to express who they truly are, with equality and equity of opportunities.** **We encourage applications from all individuals who align with our commitment to diversity and our mission of making quality healthcare accessible to Brazilians.** **Interested?** **Then join Hapvida!** **\#OurStoryStartsNowTogether!**

R. Dr. Osmar Marinho Couto, 66 - Alto Ipiranga, Mogi das Cruzes - SP, 08730-500, Brazil

Technical Support Analyst (Trainee)641459377539861214

Indeed

Technical Support Analyst (Trainee)

**About the position:** We are looking for a curious, analytical person with a willingness to learn to join our **SoluCX Technical Support team**. Here, the focus is **on providing technical support for our SaaS software**, serving **B2B clients** and ensuring they fully leverage the platform's potential with excellence. Important: this position **is not focused on infrastructure, hardware, or networks**. **Responsibilities:** * Support customers throughout their entire SoluCX platform usage journey; * Configure and adjust the platform according to each client's needs; * Handle and upload data files (CSV/XLS); * Monitor reports and results from satisfaction surveys; * Contribute to improvements and automations with the team; * Participate in internal product and process training sessions. **Requirements:** * Currently pursuing or recently completed a higher education degree (preferably in technology, data, or exact sciences); * Strong written and verbal communication skills; * Intermediate knowledge of Excel; * Basic knowledge of Python (a plus); * Interest in software support and B2B customer service; * Must reside in São José dos Campos/SP, Vale do Paraíba, or São Paulo (within a 100 km radius). **Preferred qualifications:** * Familiarity with artificial intelligence (prompt engineering); * Previous experience in technical support or customer service. **Contract type:** PJ

Centervale Shopping Avenida Deputado Benedito Matarazzo Jardim Oswaldo Cruz, - San Marino, São José dos Campos - SP, 12230-002, Brazil