Information Technology Technician

Description

Job Summary: The Junior Information Technology Technician provides hardware and software technical support, performs preventive and corrective maintenance, installs systems, and assists users in resolving issues, continuously enhancing their knowledge. Key Highlights: 1. Hardware and software technical support 2. Preventive and corrective equipment maintenance 3. Installation and configuration of operating systems and applications The Junior Information Technology Technician is responsible for providing hardware and software technical support, performing preventive and corrective maintenance on equipment, installing and configuring operating systems and applications, and assisting users in resolving IT-related issues. This professional works under supervision, continually striving to enhance their knowledge and skills in the field of information technology. * Provide hardware and software technical support to company users * Perform preventive and corrective maintenance on computers, printers, and other IT equipment * Install and configure operating systems and applications according to user requirements * Assist users in resolving IT-related problems * Perform data backups and ensure information security * Participate in training and capacity-building activities to enhance knowledge in the field of information technology * Document technical support procedures and processes * Stay updated on emerging technologies and market trends in information technology * Collaborate with the IT team in implementing projects and improving the information technology infrastructure