Job Description: **IN THIS ROLE, YOU WILL: Provide user support for incidents related to networks, computers, and printers; Assemble, repair, and configure IT equipment (e.g., memory, SSD, HDD, power supplies); Install and upgrade Windows operating systems, Office, and other software; Create network, email, and communication software user accounts; Manage folder/file and service access permissions (VPN, internet access, printing); Open and track vendor support tickets; Intermediate knowledge of Windows Servers; IT asset inventory control. Monitor daily backup jobs. Document support processes. **Requirements** * **Bachelor’s Degree** * **Driver’s License** * Windows Desktop Operating System * Microsoft Office Suite * Backup software * Computer networking * Windows Server Operating System * Azure / AWS * Ticketing system **BENEFITS** * Profit Sharing and Results Program; * Medical Assistance; * Dental Plan; * Pharmacy Benefits; * Meal Voucher; * On-site Meals; * Life Insurance. **Employment Type: CLT** **Working Hours: Monday to Thursday, 8:00 – 17:30** **DIVERSITY AND INCLUSION** **We believe inclusion inspires innovation, and strong teams thrive in diverse environments. We are committed to a hiring process that ensures equal opportunities for all, regardless of ethnicity, gender, disability, sexual orientation, gender identity, or religion.**