1290 Help Desk It Support in Rio Grande do Sul lowest at $2080.0+

Support Analyst - Sicredi Sul Minas RS/MG > Work Location: Administrative Headquarters in RS or MG64963988832258120

Indeed

Support Analyst - Sicredi Sul Minas RS/MG > Work Location: Administrative Headquarters in RS or MG

We are Brazil's first cooperative financial institution and continue growing with over 50,000 employees who make a difference every day. For the second consecutive year, we are the Best Company to Work for according to GPTW Brazil! Here, we place people at the center of everything. We value relationships, promote inclusion, well-being, and sustainable development. Do you want to be part of this transformation? \#VemSerSicredi **\*\*We are offering this opportunity for work at our headquarters in RS (Estação) or MG (Divinópolis), depending on the location of the selected candidate.** **Responsibilities and duties** * Monitor and analyze customer service metrics—such as response time, resolution rate, and recurrence—to ensure efficiency and quality in services delivered; * Identify improvement opportunities and propose adjustments to support workflows—both operational and business-related—to optimize performance and agility; * Document procedures and develop user-support materials, ensuring clarity and standardization in processes. **Requirements and qualifications** * Completed undergraduate degree; * Specialization/MBA (in progress); * Prior experience in a financial institution preferred; * Knowledge of financial institutions’ products and services; * Willingness to travel; * Proficiency in Microsoft Office suite. **Additional information** **Our benefits package includes:** * Profit-sharing; * Meal Allowance/Food Voucher; * Health Insurance; * Dental Insurance; * Telemedicine \| Digital Hospital; * Private Pension Plan; * Life Insurance; * Childcare/Babysitter or Special Needs Child Support; * Physical Activity Support; * Nutrition (online consultations with nutritionists); * Transportation Voucher; * Education Assistance. **Attention!** * **To register, click "Apply for this position" in the upper-right corner.** * **Upload a photo and complete your resume with as much information as possible, including all professional experiences and academic background.** **Nice to meet you—we are Sicredi.** Our journey began over 120 years ago as Brazil’s first cooperative financial institution. Today, we continue growing and transforming daily alongside **more than 50,000 employees**. They are the reason we are the **Best Company to Work For**, once again ranking first according to Great Place To Work Brazil (GPTW). Together with **over 9 million members** across all Brazilian states, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people’s lives.** A shared purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion. We continue seeking talent eager to help build a better world—and we want you on board. **\#VemSerSicredi!**

R. Lido Tagliari, 1204 - Centro, Estação - RS, 99930-000, Brazil

Indeed

Customer Service Agent

**Description and Responsibilities:** **Schedule:** 07:54 \- 17:00 **Level:** Professional **Employment Type:** Tenured \- CLT labor code Responsible for directly serving customers or handling phone inquiries, assisting them with agency processes (clarifying questions about their products and services, accounts, cash services, registration updates, ATM usage, among others), as well as offering and clarifying doubts about the products and services provided by the Institution. Additionally, providing support to management in prospecting new clients and negotiating products and services, aiming to contribute to performance results and achievement of established targets. **Requirements:** **Bachelor's degree in:** Administration, Economics, Accounting and/or related fields **Familiarity with:** Contacting service providers **Knowledge of:** Computer skills (Office Suite: Word, PowerPoint, Excel, Outlook) / Financial institutions, financial cooperatives / Financial products and services / Sales techniques. **Certification:** Anbima CPA 10 or CPA 20 **Benefits:** Medical insurance, Dental insurance, Childcare allowance, Education assistance, Internal benefits, Informed during interview, Profit sharing, Private pension plan, Life insurance, Meal voucher

R. Elías Mendes de Araújo, 25 - Altos da Esperança, São José do Ouro - RS, 99870-000, Brazil

Business Promoter | Maximiliano de Almeida/RS64152846289155122

Indeed

Business Promoter | Maximiliano de Almeida/RS

Our cooperative is **Sicredi UniEstados**, with over 800 employees, 69 branches, and operations in northern RS, western SC, and southern MG. We've been recognized as a Great Place to Work for the fifth consecutive time for a very simple reason: in our business model, people are at the center! **Together, we aim to build a more prosperous society and make a difference in the lives of people and communities where we operate.** The branch in **Maximiliano de Almeida/RS** is looking for a new talent to join the team! Are you a professional who identifies with the cooperative culture and wants to help build a more prosperous society with us? Then check out this opportunity and come be part of it! External Opportunity \#LI\-DP1 \#LI\-onsite **Responsibilities and duties** **Service**: Provide the initial service to members or non-members at the branch, receiving their requests and directing them to the service channel (physical or digital) that offers the best experience. **Digital Facilitator:** Assist members with their "digital inclusion." Act as an agent of change by guiding members on how to best use available digital services; **Business:** Identify business opportunities, offer products and services according to the needs of our members. Provide operational support to the business area; **Promote cooperativism:** Participate in fairs, events, and lead external activities (relationship programs). **Requirements and qualifications** * Completed or ongoing higher education; * CPA\-10 certification from ANBIMA desirable for this role (must be obtained within 120 days after hiring); * Knowledge of financial products and services is desirable; * Being comfortable with technology will be an advantage; * Experience in customer service and/or business areas is desirable; * Residing in **Maximiliano de Almeida/RS** or nearby cities is desirable. **Additional information** The **ANBIMA** certification CPA\-10 is a requirement for this opportunity. Visit www.anbima.com.br to learn more about it. **Compensation and Benefits Package:** Competitive fixed salary based on position and required experience; Semi-annual bonuses; Results Participation Program, varying according to your results and achieved goals; Meal/Food allowance; Unimed Health Plan for employee and spouse; Private pension plan up to 8% (you contribute the same percentage); Education assistance according to internal policy; Birthday day off; Childcare/Babysitter allowance; Group life insurance; Physical activity support \| Weelhub (Gympass); Training platform \- Sicredi Aprende, offering various courses; Vitta \- Telemedicine \| Nutrition \| Psychology \| Medication subsidy Optum \- Sempre Bem (Psychological, Legal, and Financial Support and Guidance); Zenklub \- Emotional well-being (Coaching, nutrition, holistic therapy, psychology, and psychoanalysis). **Nice to meet you, we are Sicredi.** Our journey began over 120 years ago, as the first financial cooperative institution in Brazil. Today, we continue growing and transforming every day, alongside **over 50,000 employee members**. They are the ones who make us the **Best Company to Work For**, once again ranking first according to Great Place To Work Brazil (GPTW). Together with **over 9 million members** across all states of the country, we believe in the power of cooperation to **build a more prosperous society and generate positive impact in people's lives.** A purpose that unites and inspires us, promoting local and sustainable development, education, and financial inclusion. We continue seeking talents who want to help build a better world, and we hope to count on you. **\#ComeBeSicredi!**

R. Anchieta, 133, Maximiliano de Almeida - RS, 99890-000, Brazil