**Description:** 1. Provide technical support to company IT users via phone, email, and in person. 2. Perform installation, configuration, and maintenance of software and hardware on computers and servers. 3. Identify and resolve issues related to networks, internet, printers, and other IT equipment. 4. Conduct data backups, file recovery, and preventive maintenance on computer equipment. 5. Handle help desk tickets by recording and tracking user requests. 6. Assist in creating user manuals and training materials. 7. Guide users on best practices for information security and prevention of cyberattacks. 8. Perform software testing, fault diagnostics, and operating system updates. 9. Help manage inventory of computer equipment and software licenses. 10. Participate in projects implementing new technologies and improvements to the company's IT infrastructure. **Notes on compensation:**