Support Technician

Description

Job Summary: We are looking for a Junior Support Technician to make a difference in an engaged and passionate team focused on innovative solutions, growing with Positivo S+. Key Highlights: 1. Focus on innovative solutions 2. Engaged and passionate team 3. Opportunity for growth **We have an amazing opportunity for a Junior Support Technician \- Salvador** Positivo S\+ is a technology company focused on innovative solutions for various sectors. We seek a team of professionals who are engaged and passionate about making a difference. **If you, like us, believe you can make a difference, join our team and grow with us!** **Main Responsibilities**: **All professionals assigned to the services must have:** * ITIL service management framework training; * Training on Windows 10 or later operating systems, Linux and/or macOS; * Microsoft Office 365 applications training; * Completed technical course in IT or ongoing undergraduate degree in IT; * For Support Technicians: the above requirement or proven minimum 1-year experience providing in-person technical support services. **Professionals must have:** * Minimum 1 (one) year of proven experience in IT-related activities, technical support. * Minimum 1 (one) year of proven experience in customer/user support for ICT services. **The team of professionals assigned to the service must collectively possess:** * Microsoft MD\-100 certification or higher; * MS\-900 exam: Microsoft 365 Fundamentals; * Linux and macOS training; * Structured cabling or similar infrastructure networking training. **Employment Type: CLT \+ Benefits:** * Medical and dental plans. * Life insurance. * Meal allowance / Food voucher. * Transportation voucher. * Discount club. * Access to Wellhub (gyms) and Mente Tranquila. * Discounts on Positivo products. * University partnership. **If you identify with this position and want to grow alongside Positivo S\+, apply now and join our team!** Minimum Education Level: Technical Course * Transportation voucher * Meal allowance or food voucher * Life insurance * Medical assistance * Dental assistance