Description: Requirements: * Currently pursuing or completed a degree in Information Systems, Computer Science, Computer Engineering, or related fields. * Minimum 1 year of experience in IT infrastructure or technical support. * Basic knowledge of cloud environments (Azure and Oracle OCI). * Familiarity with networking concepts and protocols (TCP/IP, DNS, VPN). * Experience with monitoring tools is a plus. Advantages: * Entry-level cloud certifications (Azure Fundamentals, Oracle Cloud Foundations) will be considered an advantage. * Basic knowledge of automation (PowerShell, Shell Script). * Monitor IT infrastructure and cloud-based services (Microsoft Azure and Oracle Cloud OCI), ensuring availability and basic functionality. * Perform routine maintenance and support activities in cloud environments, following established procedures. * Conduct preliminary analysis of infrastructure- and network-related incidents, escalating as necessary. * Support execution of backup, restore, and environment integrity verification tasks. * Assist in basic configuration of cloud resources and application of updates as directed. * Collaborate with network and security teams to resolve simple issues. * Document procedures and maintain up-to-date records of performed activities. 2512310202491894072