Junior Operational Support Analyst

Description

Job Summary: This role involves opening and managing sales in the internal system, requesting and verifying documentation, contacting consultants and clients, and updating operation statuses. Key Highlights: 1. Prior work experience in administrative and/or operational routines is valued 2. Knowledge of Real Estate Credit is a plus 3. Proficiency with systems and digital tools **We are looking for an Operational Support Analyst to join our teams in Vitória, Salvador, João Pessoa, and the Federal District!** We are a company specialized in real estate financing. Our mission is to guide our customers through the real estate financing journey, anchored on fundamental pillars: process quality, exceptional service to customers and commercial partners, and achieving tangible results. **Responsibilities:** * Open sales in the internal system, ensuring accurate information registration; * Request, receive, and verify documentation from customers and partners; * Maintain direct contact with consultants to align information and monitor processes; * Conduct document-related follow-up and collection activities with customers, partners, and consultants, ensuring deadlines and compliance; * Upload and organize documentation in the system for submission to analysis; * Update operation statuses in the system and report inconsistencies when identified. **Required Qualifications:** * Reside in Vitória, the Federal District, João Pessoa, or Salvador; * Prior experience in administrative and/or operational routines; * Basic knowledge of Microsoft Office (especially Excel); * Proficiency with systems and digital tools; **Preferred Qualifications:** * Hold the **CA300 certification;** * Experience in administrative and operational areas; * Knowledge of Real Estate Credit. **What We Offer:** * Meal and Food Allowance – Flexible Flash card; * Transportation Allowance; * Health and Dental Insurance; * Life Insurance; * Physical Wellness – Gympass; * Birthday Day Off; * Profit Sharing (PLR).