Junior Infrastructure Analyst

Description

**Responsibilities:** Maintain, administer, and monitor the IT infrastructure environment, ensuring availability, security, and stability of institutional services. Perform installation, configuration, and preventive and corrective maintenance of servers, networks, operating systems, virtualization, backups, firewalls, and communication links. Provide Level 2 technical support to users and internal departments, performing incident diagnosis and resolution related to infrastructure and corporate services. Administer Microsoft environments and Active Directory, including user, group, permission, and Group Policy Object (GPO) management. Coordinate with vendors and service providers on technical activities, support IT environment implementation and modernization projects, and maintain documentation, technical records, and continuous monitoring of environments—contributing to continuous process improvement and information security. **Requirements:** * Bachelor's degree in Information Technology, Computer Engineering, Networking, or related fields; * Prior experience in technical support and IT infrastructure; * Knowledge of Windows Server, Active Directory, TCP/IP networking, and virtualization; * Knowledge of Microsoft 365, backup routines, and environment monitoring; * Familiarity with VMware, Veeam, Fortinet firewalls, and corporate network environments is desirable; * Familiarity with information security and infrastructure best practices is desirable; * ITIL certification or knowledge is desirable. Benefits: * Medical assistance * Dental assistance * Childcare allowance * Basic food basket * Meal allowance Work location: On-site