SENIOR INFRASTRUCTURE ANALYST

Description

Job Summary: The Senior Monitoring and Observability Analyst manages and enhances monitoring platforms to ensure high availability and performance of IT services. Key Highlights: 1. Manages and enhances infrastructure and system monitoring platforms. 2. Develops metrics, dashboards, and real-time alerts. 3. Collaborates with Development, Operations, and DevOps teams on automation. **Date:** May 4, 2026 **Location:** BOITUVA, SP, BR **Company:** Grupo Petropolís The **Senior Monitoring and Observability Analyst** is responsible for managing and enhancing the company's infrastructure and system monitoring platforms, ensuring high availability and performance of IT services. This professional develops metrics, dashboards, and alerts to provide real-time visibility into systems, identifying and mitigating potential issues before they impact users or business operations. **Responsibilities:** * Configures, administers, and evolves monitoring and observability tools such as **Prometheus, Grafana, ELK Stack (Elasticsearch, Logstash, and Kibana), Zabbix, and Datadog**, ensuring full visibility across infrastructure, applications, and services. * Develops **dashboards, reports, and alerts**, supporting performance, availability, and incident analysis. * Collaborates closely with **Development, Operations, and DevOps** teams to automate monitoring, resolve failures, and drive continuous improvement. * Conducts proactive analysis, provides specialized technical support, integrates with **ITSM/Service Desk** tools, manages platform scalability, and defines strategies for risk mitigation and system stability. **Requirements:** * Bachelor’s degree completed; * Certifications in monitoring and observability (e.g., Prometheus, Grafana, AWS CloudWatch, Datadog, etc.). * Experience with observability practices in cloud environments (AWS, Azure, Google Cloud). * Knowledge of scripting and automation (Python, Bash, Ansible, etc.). * Experience with continuous integration (CI/CD) tools and test automation. * Understanding of security best practices and how to ensure observability does not compromise data confidentiality or integrity. CLT \- Hybrid model: 2–3 days per week (Boituva/SP) Mon–Thu 8:00 AM–6:00 PM (Fri until 5:00 PM) ✅ Benefits that make a difference: * Health Insurance * Dental Insurance * Life Insurance * Meal Allowance * Pharmacy Benefit * Wellhub (Gympass) * Commuter Bus (for select cities in the region) * University Partnerships * Saber Viver Program * Employee Assistance Program (EAP) and Telemedicine * ✏ School Supply Allowance * Profit Sharing (PLR) * Pet Health Insurance (Guapeco) * Monthly Pack and Birthday & Christmas Kits