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Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil","infoId":"6484544560806612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"INFRASTRUCTURE ANALYST N1","content":"WIFI equipment configuration;\n\nFunctional testing, connectivity testing, device registration, and login for WIFI equipment;\n\nMaintenance of WIFI equipment;\n\nDeployment of WIFI equipment on buses, terminals, or bus stops;\n\nElectrical testing of wiring harnesses, fuse holders, and fuses;\n\nInstallation of WIFI equipment on buses or terminals;\n\nAssembly and maintenance of racks, controllers, antennas, and cable TV outlets;\n\nPhotographic report – As-built\n\nInstallation of network links with fixed-line and radio telecommunications providers;\n\nSupervision, cabling, and infrastructure installation;\n\nTechnical site visits for project implementation and maintenance;\n\nStructured network maintenance;\n\nHeatmap generation;\n\nHotspot monitoring;\n\nUsability of internal systems.\n\nEmployment type: Full-time CLT contract\n\nSalary: R$2,245.00 per month\n\nBenefits:\n\n* Medical insurance\n* Meal vouchers\n* Transportation vouchers\n\nSelection questions:\n\n* Availability to work night shifts (weekdays) and occasional travel, weekends, and holidays?\n* Valid driver’s license?\n* Academic or technical background in IT, PC/notebook/server support, and basic networking knowledge?\n* Easy access to Jardim Piazza Di Roma neighborhood, Sorocaba – SP,","price":"R$2,245/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766605043000","seoName":"infrastructure-analyst-n1","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/infrastructure-analyst-n1-6484544560806612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"04462275-fa68-41ed-9784-c682cd489c7c","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Install and maintain WIFI equipment","Technical support for PCs, notebooks, and servers","Health insurance and meal vouchers"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sorocaba,São Paulo","unit":null}]},"addDate":1766605043812,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Alameda Itatinga, 1435 - Joapiranga, Valinhos - SP, 13278-480, Brazil","infoId":"6484462794700912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Infrastructure Analyst","content":"We are looking for a **Senior IT Infrastructure Analyst** to join our team. If you are committed, dynamic, and eager to learn, this opportunity is for you!\n\n**Responsibilities:** \n\\- Perform preventive/corrective maintenance on equipment (Windows and Mac computers, EPSON/HP printers, industrial equipment); \n\\- Manage information security (LGPD, access control, backups, and monitoring); \n\\- Provide technical support to headquarters, branches, and remote teams; \n\\- Manage hardware inventory, contracts, and suppliers; \n\\- Ensure infrastructure performance and availability by defining and tracking KPIs; \n\\- Seek cost optimization through technological solutions and supplier management; \n\\- Document procedures and participate in continuous improvement projects.\n\n**Requirements**\n\n\\- Bachelor’s degree in Network Administration, Information Systems, Computer Science, or related fields; \n\\- Solid experience in IT infrastructure with hands-on work in corporate environments; \n\\- Proficiency in Windows and macOS operating systems; \n\\- Experience with backup tools, access control systems, and network monitoring tools; \n\\- Knowledge of information security, best practices, and risk mitigation; \n\\- Familiarity with storage servers, industrial printers, and software such as Microsoft Office and Adobe; \n\\- Proactive profile with a strong sense of urgency and autonomy in problem resolution.\n\nBenefits\n\nMeal allowance; \nTransportation allowance; \nUnimed health insurance; \nUniodonto dental insurance;\n\nPharmacy benefit program; \nWellhub; \nPayroll-deductible loan; \nPartnership offering exclusive travel discounts; \nPartnerships with universities and English language schools.\n\nEmployment type: Full-time CLT contract\n\nSalary: R$4,000.00 – R$5,000.00 per month\n\nBenefits:\n\n* Health insurance\n* Dental insurance\n* Life insurance\n* Meal allowance\n* Transportation allowance","price":"R$4,000-5,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766598655000","seoName":"infrastructure-analyst-mid-level","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/infrastructure-analyst-mid-level-6484462794700912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"8c357571-d8ee-4624-bce7-f157a794dafb","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Support IT infrastructure","Manage information security","Competitive benefits package"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Valinhos,São Paulo","unit":null}]},"addDate":1766598655835,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Prof. Antônio Rafael, 109 - Vila Virginia, Jundiaí - SP, 13209-060, Brazil","infoId":"6484374831117012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure Support Analyst","content":"Do you enjoy challenges, have an analytical mindset, and seek a company where **innovation, collaboration, and continuous learning** are part of daily routine?\nThen this position is for you!\n\n**Responsibilities:**\n\n* Customer support (via phone, WhatsApp, and ticketing system)\n* Corporate email\n* Printers\n* Daily-use applications\n* Office suite / Microsoft 365\n* Resolution of low- and medium-complexity incidents\n* Basic computer assembly and maintenance\n* IP, DNS, Gateway\n* Remote access\n* User creation and password resets (Microsoft 365 / Active Directory)\n* Ticket registration and updates in the system\n* Escalation to Level 2 when necessary\n* Support for simple deployments and field activities (when requested)\n\n**Expected profile**\n\n* Strong communication skills\n* Organizational skills\n* Willingness to learn and grow\n* Proactivity\n* Teamwork\n* Focus on delivering solutions\n\nEmployment type: Full-time CLT contract\n\nSalary: R$2,500.00 – R$2,600.00 per month\n\nBenefits:\n\n* Meal allowance\n* Transportation allowance\n\nSelection question(s):\n\n* Do you hold a Brazilian driver’s license (CNH) category B? If yes, do you regularly drive?","price":"R$2,500-2,600/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591783000","seoName":"infrastructure-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/infrastructure-support-analyst-6484374831117012/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7736a505-be40-4eed-947d-42035f4dd09f","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Support infrastructure analyst role","Remote access and troubleshooting","CNH B required for field tasks"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Jundiaí,São Paulo","unit":null}]},"addDate":1766591783681,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Humberto Pescarini, 204 - Centro, Vinhedo - SP, 13280-262, Brazil","infoId":"6484374824819312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Manufacturing Analyst / MES Support - 25105","content":"### **Position Description:**\n\n\n\nWe are seeking a Manufacturing Analyst / MES Support professional to provide support, monitoring, and enhancement of Manufacturing Execution Systems (MES) and other shop-floor applications. The candidate will be responsible for ensuring operational continuity of systems, supporting implementations, and actively collaborating with local and global teams.\n\n### **Responsibilities:**\n\n\n* Manage the full ticket lifecycle: status updates, detailed action logging, analysis, incident resolution, and report generation.\n* Support the planning and execution of MES-related implementations and projects focused on improvements and new solutions.\n* Collaborate with internal and international teams to ensure integrated support and respond to high-priority requests within established deadlines.\n* Provide support for other local applications related to the manufacturing environment, in addition to MES systems.\n* Provide after-hours support when necessary to ensure operational continuity.\n* Ensure compliance with internal policies, standards, and procedures.\n* Work closely with development teams and functional areas to resolve application issues and address new requirements.\n* Interact with end users to deliver support, training, and guidance aimed at improving operational processes.\n* Collaborate with global teams to standardize and optimize production PC installations.\n* Perform testing, validation, and management of new application releases.\n* Develop and maintain automated tests to identify issues prior to go-live.\n* Create and maintain technical and functional documentation.\n* Plan, install, test, and monitor technical prerequisites on production PCs.\n* Evaluate existing work processes and implement continuous improvements.\n* Support integrations between shop-floor systems and other platforms such as SAP, PLCs, Reporting, and PLM.\n* Participate in occasional travel to other facilities as required.\n* Provide support for other IT demands (infrastructure and systems) following hiring.\n* Act ethically, systematically, deadline-oriented, and with strong professionalism in a multicultural environment.\n \n\n\n### **Requirements – Education and Experience:**\n\n\n* Bachelor’s degree in a related field **or** at least three years of proven experience with production supervision software.\n* Practical knowledge of hardware: industrial PCs, expansion cards (Applicom / Molex / Woodhead), RS232 serial communication, and industrial protocols (especially Ethernet/IP).\n* Familiarity with vision inspection systems.\n* Basic understanding of industrial automation, PLCs (Siemens S7, Allen-Bradley), I/O, PC integration, and OPC solutions.\n* Proficiency in SQL and experience with databases (SQL Server).\n* Advanced use of ticketing and incident management tools.\n \n\n\n### **Technical and Behavioral Skills:**\n\n\n* Strong ability to collaborate with functional and development teams.\n* Clear and concise communication skills with users and global stakeholders.\n* Proactive in identifying improvements and optimizing processes.\n* Organized, disciplined, and skilled at prioritizing tasks.\n* Ability to work autonomously and meet deadlines.\n* Adaptability to multicultural and international environments.\n* Willingness to undertake occasional travel.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591783000","seoName":"manufacturing-analyst-mes-support-25105","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/manufacturing-analyst-mes-support-25105-6484374824819312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f53ffa26-2db3-4da9-9980-019244410186","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["MES system and factory application support","Collaboration with global and local teams","Industrial automation and SQL experience"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Vinhedo,São Paulo","unit":null}]},"addDate":1766591783189,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil","infoId":"6484374820006612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"1039351 - Junior Support Analyst","content":"**Job Opening: Junior Support Analyst**\n\n**Location:** Hortolândia\n\n**About the Position:** \nWe are seeking a professional to provide user support, ensuring the proper functioning of corporate systems, software, and equipment. If you enjoy solving problems and possess initiative, this opportunity is for you!\n\n**Responsibilities:**\n\n* Providing **Level 1 support**\n* Installing, configuring, and troubleshooting systems, software, and applications;\n* Delivering remote and on-site support;\n* Relocating, replacing, and upgrading hardware and software;\n* Providing technical support for home office environments for minor-issue corrections or configurations. **Requirements:**\n* Experience installing software and maintaining computers, **even if in a personal context**;\n* Proficiency with technology and user support;\n* Availability for **on-site work**\n\n**Preferred Qualifications:**\n\n* • Basic knowledge of Operating Systems (Windows—primarily versions 10 and 11): Installation, network configuration, permissions, drivers, user profiles. • Basic knowledge of Networks and Connectivity (Network diagnostics using commands such as ping, ipconfig, tracert, TCP/IP, DNS, DHCP, Gateway, and VPN) • Basic knowledge of Information Security (Best practices: strong passwords, phishing awareness, access control, antivirus policies, firewall, backups, fundamental understanding of LGPD and data confidentiality) • Basic knowledge of Support Tools and Software (Office Suite, Microsoft 365, ticketing / ITSM systems, and remote access tools) • Basic knowledge of Hardware and Infrastructure (Basic assembly and maintenance of computers and laptops; diagnosing peripheral failures (monitors, mouse, keyboard, headset); driver installation; replacement of simple components (RAM, HDD, SSD).\n\nEmployment Type: Full-time CLT\n\nCompensation: BRL 1,904.00 per month\n\nBenefits:\n\n* Medical insurance\n* Dental insurance\n* Food allowance\n* Meal voucher\n* Transportation allowance","price":"R$1,904/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591782000","seoName":"1039351-support-analyst-jr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/1039351-support-analyst-jr-6484374820006612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c80956de-2416-459d-a689-a89293ce605b","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Level 1 Support","Software Installation and Configuration","Availability for On-site Work"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hortolândia,São Paulo","unit":null}]},"addDate":1766591782812,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Rua Rangel Pestana, 268 - Centro, Jundiaí - SP, 13201-000, Brazil","infoId":"6484374815219512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Support Analyst [JUNDIAI]","content":"You will be responsible for remote and on-site support, installation, configuration, customization, and management of computer resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, information systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties;\n\n \n\n\n\nResponsibilities:\n\n\n* Identify and resolve, both reactively and proactively, potential issues with IT equipment;\n* Assess the condition of IT equipment;\n* Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment;\n* Perform fieldwork to resolve incidents or service requests, or to conduct inspections;\n* Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues;\n* Identify and resolve problems related to network outlets;\n* Implement network resource sharing; 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Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil","infoId":"6484374794573112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Senior Technology Analyst (Support and Service Management)","content":"Description: \n\n \n\nEducation:\n\n* Bachelor's degree completed in Computer Science, Engineering, Information Systems, or related fields.\n\n \n\nTechnical Knowledge:\n\n* Experience in technical support and user experience management, with focus on hardware and IT vendor management.\n* Knowledge of hardware specifications and their application in corporate environments.\n* Knowledge of MDM, change management (CMs), and basic N1-level networking.\n* Strong communication skills with both technical and non-technical stakeholders.\n* Analytical, proactive, collaborative, and results-oriented profile.\n* Familiarity with frameworks such as ITIL, COBIT, or similar will be considered a plus.\n\n \n\nResponsibilities:\n\n* Collaborate in user experience management, focusing on continuous improvement and optimization of deployed hardware performance.\n* Assist in supervising and optimizing on-site (Field Services) and remote (Service Desk) technical support services, contributing to SLA compliance and service quality.\n* Support the management and operation of mobile telephony infrastructure, ensuring availability and performance, as well as device configuration and maintenance—including MDM (Mobile Device Management).\n* Participate in the control and review of IT service and solution contracts, ensuring compliance, performance, and cost-effectiveness.\n* Manage vendors, including performance evaluation and support in negotiations.\n* Monitor performance indicators (KPIs) and propose improvement actions for delivered services.\n* Serve as a technical support point for resolving complex hardware-related issues and provide support in change management (CMs).\n* Possess basic N1-level networking knowledge to assist in resolving connectivity and infrastructure issues.\n* Participate in meetings with business units to understand requirements and align technological solutions.\n* Assist in internal and external audits by providing evidence and reports on managed services.\n* Contribute to fostering a culture of excellence in user support and service delivery.\n\n\n \n\n2512130202201917870","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766591780000","seoName":"technology-analyst-mid-level-service-support-and-management","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/technology-analyst-mid-level-service-support-and-management-6484374794573112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a6911786-aa4b-44bc-822f-cc39658efa86","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["User Experience Management","Technical and Hardware Support","ITIL and MDM Knowledge"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Indaiatuba,São Paulo","unit":null}]},"addDate":1766591780825,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil","infoId":"6484195399718612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Backup Infrastructure Support Analyst","content":"**WE ARE XTREME IT** \n\nExtreme quality has a method. At Xtreme IT, quality is not a promise—it’s a method. What we deliver goes far beyond backup or tools. \n\nWe deliver resilience, continuity, and real security for critical data. We are driven by a clear mission: to protect what keeps businesses running. And we achieve this by combining technology, intelligence, and our proprietary operational model.\n\n\n**JOB SUMMARY** \n\nResponsible for planning, implementing, managing, and monitoring corporate backup and data recovery solutions, ensuring the integrity, availability, and security of the company’s critical information. Works with discipline, a strong sense of responsibility, and an unwavering focus on quality, minimizing risks of data loss due to failures, disasters, or cyberattacks. \n\nA key contributor to business continuity, providing analytical insight and proactive action across all routines of administration, verification, troubleshooting, and optimization of backup systems. Also actively participates in developing and executing disaster recovery (DR) plans, ensuring operational resilience and continuous learning in challenging scenarios.\n\n\n**RESPONSIBILITIES** \n\nBackup Solution Administration: Manage and maintain daily operations of backup tools (e.g., Dell NetWorker, Veritas, Veeam, Commvault, IBM Spectrum Protect, etc.) with excellence. This includes configuring policies, schedules, data retention, and log monitoring. \n\nProactively and continuously monitor backup routine success, identify failures and performance bottlenecks, and implement improvements to optimize resource utilization and execution time. \n\nData Recovery (Restore): Execute file, database, virtual machine, or full-system restoration procedures as requested by users or during emergency situations. \n\nMedia Management: Control and manage backup media storage, including LTO tapes, cloud storage, or virtual disks. \n\nRecovery Testing: Conduct periodic and simulated disaster recovery tests to validate plan effectiveness and identify areas for improvement. \n\nDocumentation: Maintain up-to-date, clear, and standardized technical documentation to foster collective learning regarding backup architecture, standard operating procedures (SOPs), and disaster recovery plans (DRPs). \n\nSupport and Service: Provide empathetic and assertive technical support, communicating transparently and focusing on definitive resolution; respond to and resolve backup-related support tickets and requests with rapid, efficient solutions. \n\nTraining and Innovation: Research emerging technologies and trends in backup and data recovery to propose more efficient and secure solutions for the company.\n\n\n**EDUCATION** \n\nBachelor’s degree in IT, Computer Science, or related fields.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766577765000","seoName":"infrastructure-backup-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/infrastructure-backup-support-analyst-6484195399718612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e351bf87-0da9-4979-8026-600426c0543e","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Manage corporate backup solutions","Monitor and optimize backup routines","Perform data recovery in emergencies"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Indaiatuba,São Paulo","unit":null}]},"addDate":1766577765602,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Rua Largo São Sebastião, 1 - Centro, Valinhos - SP, 13270-010, Brazil","infoId":"6484195396569912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Field Support Analyst","content":"We are seeking a professional to provide technical support for our offices and units, ensuring a smooth, secure, and efficient experience for all users. If you are hands-on, organized, and passionate about solving problems, this position is for you.\n\n\nResponsibilities\n\n\nProvide first- and second-level support to users, both on-site and remotely, resolving incidents related to hardware, software, operating systems, networks, and corporate tools.\n\n\nPerform installation and configuration of workstations, laptops, printers, and peripherals.\n\n\nHandle, log, and track service requests via the service desk tool, ensuring compliance with SLA deadlines.\n\n\nEnsure the proper functioning of equipment and basic IT infrastructure across offices and units.\n\n\nDocument technical procedures and solutions applied, and maintain an up-to-date knowledge base.\n\n\nSupport the technological onboarding of new employees (equipment preparation, access setup, and basic training).\n\n\nSuggest continuous improvements to support processes, contributing to the evolution of the area.\n\n\nRequirements:\n\n\nPrevious experience in technical support (on-site and remote).\n\n\nKnowledge of Windows, Microsoft Office suite, networking, equipment maintenance, and service desk tools.\n\n\nAbility to interact with users empathetically, clearly, and in an organized manner.\n\n\nProactive, collaborative, and solution-oriented profile.\n\n\n \n\nMinimum Education Level: Bachelor’s Degree \n\n \n\nDesired Education:\n* Information Technology, Technical Course\n* Information Technology, Bachelor’s Degree\n\n\nLanguages:\n* English (Intermediate)\n\n \n\n* Life Insurance – MetLife\n* Sul América Health Plan (Optional)\n* Total Pass\n* Transportation Allowance\n* Meal/ Food Allowance","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1766577765000","seoName":"field-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/field-support-analyst-6484195396569912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"c037f38b-cb0f-4dbb-b922-977786485f19","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Technical support for users","Installation and configuration of equipment","Continuous improvement in processes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Valinhos,São Paulo","unit":null}]},"addDate":1766577765356,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. José Paulino, 1010 - Centro, Campinas - SP, 13013-001, Brazil","infoId":"6474999322342712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Infrastructure Analyst","content":"Description: Apply quickly via email:\n \n\n \n\nRequirements and qualifications:\n* Basic VMware virtualization knowledge (vSphere, ESXi).\n* Experience with Veeam backup solutions (configuration and monitoring).\n* Active Directory administration (users, groups, GPOs).\n* Familiarity with Microsoft 365/O365 (accounts, licenses).\n* Strong communication skills and ability to work in a team.\n\n \n\nDesirable:\n* Experience with cloud virtualization environments (AWS, Azure) — competitive advantage.\n* VMware certifications (VCP, VCE) or Veeam certifications — knowledge differentiator.\n* Scripting knowledge (PowerShell, Bash) for task automation.\n* Experience in server migration projects — planning capability.\n* Knowledge of security policies and compliance — alignment with corporate standards.\n\n \n\nBenefits: Meal allowance of R$27.00\n\nWork schedule: Monday to Friday, from 09:00 to 18:00 — with a 1-hour lunch break\n\nKnowledge:\n\nEducation: Undergraduate degree — currently pursuing Technology in Information Technology Management\n\n \n\n2512090203141718141","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765859322000","seoName":"junior-infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/junior-infrastructure-analyst-6474999322342712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"640f95dd-61b7-44e0-9f05-3aa306795b4e","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Basic VMware virtualization knowledge","Experience with Veeam backup solutions","Active Directory administration skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Campinas,São Paulo","unit":null}]},"addDate":1765859322057,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Av. Brasil, 110 - Parque Amarylis, Itupeva - SP, 13295-140, Brazil","infoId":"6473763726054712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"IT Support Analyst [ITUPEVA]","content":"You will be responsible for remote and on-site support, installation, configuration, customization, and management of computing resources (hardware and software), including equipment upgrades and/or new software, programs, applications, system modules, information systems, and their derivatives (versions, releases, and patches), as well as supporting communication networks and assisting users with questions regarding standard market applications, among other duties;\n\n \n\n\n\nResponsibilities:\n\n\n* Identify and resolve, both reactively and preventively, potential issues with IT equipment;\n* Assess the condition of IT equipment;\n* Support the CONTRACTOR’s users during in-person meetings, teleconferences, and videoconferences, including organizing and setting up equipment;\n* Perform fieldwork to resolve incidents or service requests, or to conduct inspections;\n* Assemble network cables and perform basic verification and identification of UTP cabling infrastructure issues;\n* Identify and resolve issues related to network ports;\n* Implement network resource sharing; identify issues in UTP cabling infrastructure;\n* Support physical troubleshooting of LAN, WAN, and WLAN, within a heterogeneous environment containing hubs and switches;\n* Install, replace, and substitute defective IT equipment and parts provided and funded by the CONTRACTOR, provided such equipment is outside warranty coverage.\n* Install, update, and configure antivirus security systems and supported Operating Systems (O.S.), currently Windows and Chrome, and any other O.S.;\n* Configure and install software on computers, notebooks, and tablets;\n* Remove previous versions and configure the new virtual environment (formatting) defined by the CONTRACTOR;\n* Reconfigure existing equipment and software;\n* Install and configure workstations and printers;\n* Support basic operations involving computers, printers, peripherals, and accessories at the respective DE (Department/Division) of assignment and its UEs (Units);\n* Install network interface cards and update drivers;\n* Replace IT consumables such as ink cartridges and toner (supplied by the CONTRACTOR);\n* Perform data loading, purging, and transfer across storage media;\n* Execute data security actions such as: backup, recovery, virus detection, disinfection of media and files, among others;\n* Identify and resolve problems, failures, and technical non-conformities presented by computing resources (hardware and software) either in use or during integration;\n* Support School Units in identifying, describing, and managing warranty claim workflows with equipment or service providers holding active warranties.\n\n \n\n\n\nRequirements\n\n\n* Completed undergraduate degree\n* Experience in remote and on-site IT support.\n* Willingness to use personal vehicle","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1765956712000","seoName":"it-support-analyst-itupeva","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/it-support-analyst-itupeva-6473763726054712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"93ce32c8-565a-42a3-a93f-a2efba3fd59e","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Remote and on-site IT support","Installation and configuration of computing resources","Experience with LAN, WAN, and security"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Itupeva,São Paulo","unit":null}]},"addDate":1765762791098,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça da República, 258 - Centro, Sumaré - SP, 13170-003, Brazil","infoId":"6461967911257912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure Analyst II","content":"At **Mills**, we believe that building goes far beyond our business model—it’s about creating connections, generating opportunities, and transforming stories with real impact.\n\n \n\nWith over 72 years of history, we are a national reference in the rental of aerial work platforms, heavy machinery (yellow line and trucks), compressors, power generators, forklifts, pallet jacks, tow tractors, and formwork and shoring equipment. Our comprehensive and reliable solutions drive diverse industries forward.\n\n \n\nOur culture values respect, collaboration, people development, and innovation. Here, we work in an environment that promotes growth, safety, and well-being for everyone—where each person is an essential part of our success.\n\n **Gender, generation, and culture pose no barriers when it comes to knowledge, talent, or skills.** Diversity is part of our daily construction, and we know that plural teams foster greater creativity, innovation, and results.\n\n **We are under construction. Join this journey and help shape a more diverse, sustainable, innovative, and opportunity-rich Mills.**\n\n \n\n**All our job openings are open to people with disabilities.**\n\n \n\n**Submit your resume and participate in the selection process for the opportunity described below.**\n\n **Responsibilities and Duties** \n\nEnsure continuous, secure, and efficient operation of the IT infrastructure at the Sumaré branch, serving as the local focal point to support leadership, operational teams, and critical departments within the unit.\n\n\nThe mission involves ensuring network stability, delivering high-quality user support (including VIP users), maintaining IT environment reliability, and safeguarding IT assets—all while collaborating synergistically with corporate teams to uphold standards, security, and high availability.\n\n\nKey responsibilities include monitoring the branch’s network infrastructure;\n\n\nSupporting network integrations for machinery and operational systems; configuring and maintaining UniFi Wi-Fi; administering Cloud Telephony (Digivox PABX); managing Windows workstations, printers, and operational devices;\n\n\nAlso responsible for managing privileged access and local IT inventory; monitoring rack/CPD temperature and environmental conditions; performing tests and ensuring proper operation of APC UPS units; and planning maintenance windows to minimize operational impact.\n\n **Requirements and Qualifications** \n\nBachelor’s degree in IT, Networking, or related fields.\n\n\nExperience with Windows 7/10/11 and Windows Server 2008 or later, including Active Directory administration, Group Policy, MFA, and VPN. Knowledge of FortiGate and FortiAnalyzer firewalls, UniFi Wi-Fi, Cloud IP Telephony, Zabbix, and Grafana.\n\n\nFundamental understanding of ITIL and asset management.\n\n\nMicrosoft and ITIL Foundation certifications will be considered advantageous.\n\n **Additional Information** \n\nMedical Assistance;\n\n\nDental Assistance;\n\n\nMeal or Food Allowance;\n\n\nMobility Allowance or Commuter Pass;\n\n\nLife Insurance;\n\n\nWellhub access for you and your dependents;\n\n\nPLR – Profit and Results Sharing;\n\n\nExtended Maternity and Paternity Leave;\n\n\nDr. Mills (online medical consultations);\n\n \n\nWant to grow, develop, and work somewhere that truly values who you are? Then join us!\n\n\n\n \n\nAt Mills, dreaming big is part of our culture—which is why we place people at the center of everything. Here, respect, collaboration, and development go hand-in-hand with innovation and safety. We’ve built a welcoming environment where everyone has space to learn, grow, and make a difference.\n\n \n\nAs a Certified B Corporation, we commit authentically to positive impact: striving not only to create value for our customers but also for society and the planet.\n\n \n\nMoreover, we’re recognized as one of Brazil’s Best Companies to Work For by GPTW (Great Place to Work) and take pride in our journey:\n\n \n\nWe are Latin America’s largest aerial work platform rental company.\n\n\nA national reference in machinery and equipment rental.\n\n\nWe operate nationwide, with over 60 branches and 2,000 team members.\n\n \n\nAt Mills, diversity matters. Here, no one is left behind—we believe that different stories, perspectives, and experiences make our team stronger and more creative. And it’s precisely through this plurality that we continue innovating and achieving extraordinary results—together.\n\n \n\nIf you want to build a purpose-driven career in a place where your work makes real societal impact, this is your place. **And all our job openings are inclusive and open to people with disabilities.**\n\n **Inspire. Grow. Transform your journey.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764841243000","seoName":"infrastructure-analyst-ii","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/infrastructure-analyst-ii-6461967911257912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7f54b329-25f5-41bc-a93c-2a65883e28a7","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["IT Support at the Sumaré Branch","Network and Device Administration","Microsoft and ITIL certifications are highly valued"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sumaré,São Paulo","unit":null}]},"addDate":1764841243067,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Rua Sorocaba - Praça Comendador Martins, 36 - Centro, Cabreúva - SP, 13315-000, Brazil","infoId":"6461967900582712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Junior Support Analyst – Field - 25471","content":"We are looking for a **Junior Support Analyst** to work on-site (Field), providing technical support to users and ensuring the proper functioning of equipment and software.\n\n\n**Responsibilities:**\n\n\n* Hardware and software support (including Microsoft Office Suite);\n* Installation, configuration, and maintenance of printers;\n* Replacement of peripherals (mouse, keyboard, headset, etc.);\n* User support and incident logging via GLPI;\n* Basic Active Directory support (user account creation, modification, and unlocking);\n* Assistance with telephony-related requests.\n\n**Education:**\n\n\n* Bachelor’s degree in IT or related fields — **currently pursuing or completed**.\n\n**Desired Qualifications:**\n\n\n* Prior experience in on-site technical support;\n* Basic knowledge of infrastructure and user support.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764841242000","seoName":"Analista+de+Suporte+Junior+%E2%80%93+Field+-+25471","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/analista%2Bde%2Bsuporte%2Bjunior%2B%25e2%2580%2593%2Bfield%2B-%2B25471-6461967900582712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"b009276f-5de9-433c-ba81-750bc11baf1c","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Support hardware and software","Installation and maintenance of printers","Basic Active Directory support"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cabreúva,São Paulo","unit":null}]},"addDate":1764841242233,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Humberto Pescarini, 204 - Centro, Vinhedo - SP, 13280-262, Brazil","infoId":"6452862091353912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-Level IT Analyst - Factory Floor Applications Support Specialist - 25105","content":"**Position Description:**\n-------------------------\n\n\n\nWe are looking for a Factory Floor Applications Support Specialist to work in a global IT environment, ensuring continuous support for applications used in industrial operations. The professional will be responsible for maintaining solution availability, supporting implementations, participating in continuous improvement initiatives, and ensuring integration between factory floor systems and corporate platforms.\n\n\n\nAdditionally, this specialist will provide support to international units (North and South America), primarily working on organization-specific applications and vendor-specific solutions, as well as understanding the customer-oriented hardware platform.\n\n \n\n\n**Responsibilities:**\n----------------------\n\n\n* Ensure rigorous tracking of tickets (status, documentation, resolution, and reporting);\n* Support planning and execution of deployments or projects related to new solutions and MES improvements;\n* Coordinate activities with technical and functional teams across different regions to ensure effective support for critical applications;\n* Work closely with local and global support teams to address high-priority requests within appropriate timeframes;\n* Contribute to the support and maintenance of other local applications beyond MES;\n* Provide off-hours support when necessary, according to operational demands;\n* Ensure compliance with internal IT policies and procedures;\n* Test and manage new application releases;\n* Develop and maintain automated tests for proactive failure detection before go\\-live;\n* Create and maintain technical and functional documentation;\n* Design, test, deploy, and monitor technical prerequisites on production PCs, ensuring compatibility with new technologies;\n* Assist in integration between factory floor applications and corporate systems (e.g.: SAP, PLC, Reporting, PLM);\n* Train and support business users;\n* Collaborate with international deployment teams to optimize application installations;\n* Evaluate existing processes and propose continuous improvements;\n* Perform complementary IT activities after hiring (infrastructure and systems);\n* Availability for occasional travel to other units.\n\n\n**Education and Experience Requirements:**\n-----------------------------------------\n\n\n* Bachelor's degree in related fields or minimum of 3 years of experience with production supervision software;\n* Experience with industrial hardware:\n* Industrial PCs;\n* Expansion cards (Applicom / Molex / Woodhead);\n* RS232 (serial lines);\n* Communication protocols (primarily Ethernet/IP);\n* Industrial camera systems;\n* Knowledge of industrial automation, including;\n* PLCs (Siemens S7, Allen\\-Bradley); \n\nI/O;\n* Integration with PCs;\n* OPC solutions;\n* Knowledge of SQL and databases (preferably SQL Server);\n* Advanced experience with ticketing and incident management tools;\n* Fluency in English (required).\n\n \n\n\n**Required Skills:**\n----------------------------\n\n\n* Ability to work closely with development teams, functional teams, and end users;\n* Ability to resolve complex application issues and conduct technical analysis;\n* Organizational skills, ability to set priorities and meet deadlines;\n* Excellent communication and professional demeanor;\n* Ability to work independently and in multicultural and international environments;\n* Proactive in seeking continuous improvements;\n* Availability for national and international travel.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764215931000","seoName":"analista-de-ti-pleno-especialista-de-suporte-a-aplicacoes-do-chao-de-fabrica-25105","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/analista-de-ti-pleno-especialista-de-suporte-a-aplicacoes-do-chao-de-fabrica-25105-6452862091353912/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"101af25f-d573-4ccc-b441-89173b55af60","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Support for factory floor applications","Experience with industrial hardware and PLCs","Fluency in English required"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Vinhedo,São Paulo","unit":null}]},"addDate":1764129850886,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil","infoId":"6452770383244912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Infrastructure Analyst","content":"Human Resources Consulting is hiring an Infrastructure Analyst in Sorocaba.\n\n**WANT TO PARTICIPATE IN THIS SELECTION?**\n----------------------------------\n\n\n* Review all information regarding this position on Jobbol and apply for free.\n\n**What you will do in the role?:**\nResponsible for designing and implementing medium to highly complex networks, from design development to configuration of Cisco network devices. Tasks related to routine Infrastructure Analyst duties. 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The position requires strong technical ability, analytical vision, and the capability to work on strategic projects.\n\n \n\n\n\n**Responsibilities** \n\n\n\n* Implement, administer, and maintain servers, networks, and corporate systems.\n* Manage virtual and cloud environments, ensuring high availability and performance.\n* Automate critical processes and routines to optimize infrastructure.\n* Monitor service performance and availability, identifying and resolving potential failures.\n* Manage backup, security, and disaster recovery policies.\n* Participate in projects for expansion and modernization of data centers and corporate environments.\n* Lead high-complexity incidents, ensuring rapid response and mitigation.\n* Document technical procedures and support audit and compliance processes.\n* Contribute to continuous improvement and adoption of new technologies within the company.\n \n\n**Requirements** \n\n\n\n* Bachelor's degree in Information Technology, Computer Engineering, or related fields.\n* Minimum of **5 years** of experience in IT infrastructure.\n* Advanced knowledge in server and network administration.\n* Experience in cloud and virtualization environments.\n* Strong understanding of security, networking, and corporate connectivity concepts.\n* Ability to perform under critical situations with focus on solutions and stability.\n \n\n**Advantages** \n\n\n\n* Technical certifications in infrastructure, networking, or information security.\n* Knowledge of automation practices and DevOps.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764114713000","seoName":"infrastructure-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/infrastructure-analyst-6452668337689712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"7b19011d-4914-4472-8d99-fcc1bfc2633a","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Experienced IT infrastructure professional needed","5+ years in IT infrastructure","Advanced server and network administration skills"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Valinhos,São Paulo","unit":null}]},"addDate":1764114713881,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Eugênio Canciam, 170 - Vila Real, Hortolândia - SP, 13183-091, Brazil","infoId":"6452320670067312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Bilingual Support Analyst","content":"**Requirements / Required Knowledge:**\n\n* Maintain the technology infrastructure (hardware and software) by providing technical support to users on-site and remotely.\n* Keep the inventory of equipment and peripherals up to date.\n* Receive, analyze, register, and resolve incidents and service requests.\n* Create and maintain updated technical documentation and procedures for the area.\n* Install, configure, and resolve computer incidents (desktops and laptops).\n* Install and resolve incidents related to factory equipment (scanners, scales, thermal printers).\n* Open external tickets for outsourced IT services and warranty services with manufacturers.\n* Install and configure IT systems.\n* Install, configure, and resolve videoconferencing equipment incidents.\n* Install, configure, and resolve smartphone incidents.\n* Install, configure, and resolve Wi-Fi antennas and network incidents.\n* Act as the local focal point for the Infrastructure team when on-site support is required at facilities.\n\n**Required Knowledge:**\n\n* Experience in **microcomputer support (general infrastructure, hardware, software, and user support).**\n* Completed or ongoing higher education in Information Technology.\n* Experience with IT maturity frameworks: ITIL, COBIT.\n* **Advanced English proficiency** for conversation is essential.\n\n**Additional Information:**\n\n* Work location: Sumaré - SP.\n\n \n\nMinimum Education Level: Higher Education \n\n \n\nPreferred Education:* Information Technology, Higher Education","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764087553000","seoName":"bilingual-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/bilingual-support-analyst-6452320670067312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"f7f2af21-29b1-47b9-91e0-2217f198a28f","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Bilingual support required","ITIL and COBIT experience needed","Install and configure IT systems"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Hortolândia,São Paulo","unit":null}]},"addDate":1764087552348,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Rua Largo São Sebastião, 1 - Centro, Valinhos - SP, 13270-010, Brazil","infoId":"6438000483661012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"10232998 - Junior Technical Support Analyst","content":"Description:\nRequirements and qualifications:\n\n \n\n* Knowledge of Office 365 - Account creation, password resets, permission groups;\n* Administration of other tools and resources such as: ADFS, AD, AD Connect, DNS, Windows, Firewall, Outlook, Skype For Business;\n* Knowledge of Windows 10/11;\n* Basic knowledge of IT Governance (ITIL/Cobit);\n* Equipment formatting;\n* Create, update, and document procedures and best practices, always aiming for continuous improvement;\n* Experience in operations with practices in support centers governed by metrics/indicators, such as: SLA, SLO, FCR, TMA, TME, Abandonment rate, satisfaction.\n* Higher education (completed or ongoing) in Information Technology fields;\n\n \n\nDifferentiator:\n\n \n\n* ITIL certification;\n\n \n\nWorking Hours\n\n \n\n* From 1:00 PM to 10:00 PM, Monday through Friday.\n* Work model: 100% on-site.\n* Work location: Valinhos, São Paulo-SP.\n\n \n\nNOTE: Hey! 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We are committed to building an increasingly diverse culture and value the inclusion of all people regardless of race, ethnicity, religion, age, gender identity, sexual orientation, or disability, promoting an inclusive environment with equal opportunities.\n\n **Responsibilities and duties** \n\nMonitor and ensure the availability and performance of technological infrastructure systems, ensuring that all components are operating efficiently and without interruptions;\n\n\nPerform preventive and corrective maintenance on infrastructure equipment and systems, identifying and resolving technical issues to prevent failures and minimize downtime. Implement and manage information security policies, including firewall, antivirus, and other protection mechanisms configuration, to ensure data integrity and confidentiality;\n\n\nMonitor and analyze infrastructure system performance metrics, generating periodic reports and proposing improvements to optimize operations and reduce costs;\n\n\nProvide technical support to internal users, resolving questions and issues related to technological infrastructure, ensuring efficient and high-quality service. Participate in infrastructure expansion and upgrade projects, collaborating with project teams to implement new solutions and technologies;\n\n\nDocument procedures and processes related to infrastructure operation and maintenance, creating manuals and guides to facilitate team training and reference;\n\n\nConduct contingency and disaster recovery testing, ensuring systems can be quickly restored in case of failures or incidents;\n\n\nCollaborate with suppliers and service providers, managing contracts and monitoring outsourced activities to ensure quality and compliance with company requirements;\n\n\nStay updated on technological trends and innovations, participating in trainings and industry events to enhance knowledge and skills.\n\n **Requirements and qualifications** **What we expect from you:**\n\n \n\nBachelor’s degree in Computer Engineering, Computer Science, Information Systems, or Network Engineering;\n\n\nExperience with configuration and maintenance of network equipment (switches, routers);\n\n\nExperience with configuration and administration of virtual private networks (VPNs);\n\n\nKnowledge of network monitoring tools such as Zabbix or Nagios;\n\n\nExperience with structured cabling, firewalls, and network security practices;\n\n\nKnowledge of network configuration and monitoring tools such as switches, routers, and firewalls;\n\n\nFamiliarity with protocols such as TCP/IP, DHCP, DNS, VLANs, VPNs, among others;\n\n\nKnowledge in operating system administration (Windows Server, Linux), with emphasis on network configuration.\n\n\nKnowledge of high-availability connectivity services and WAN networks;\n\n\nAbility to configure, administer, and troubleshoot local area networks (LAN) and wide area networks (WAN), including VPNs, routing, and switching;\n\n\nAbility to diagnose and resolve network connectivity issues;\n\n\nSkill in creating clear reports on connectivity status and potential infrastructure improvements.\n\n **You stand out if you have:**\n\n\nNetwork certification e.g., Cisco CCNA (Cisco Certified Network Associate);\n\n\nITIL Foundation certification;\n\n\nNetwork Security certification e.g., CompTIA Security\\+ or Fortinet NSE 1\\-3 for basic network security knowledge;\n\n\nCloud certification e.g., AWS Certified Cloud Practitioner or Microsoft Certified: Azure Fundamentals.\n\n **Additional information** \n\nBy joining our integrated team, you will become part of a company present in **13 states** across the country, moving thousands of people every day by providing mobility in an ethical way that generates positive social impact. Here, you will find various benefits to support your development and give more momentum to your career.\n\n**Check out the benefits we offer:**\n\n\nMedical-Hospital Assistance;\n\n\nDental Assistance;\n\n\nLife Insurance;\n\n\nMeal or Food Voucher;\n\n\nTransportation Voucher or on-site parking;\n\n\nPrivate Pension;\n\n\nExtended Leave: maternity leave 180 days and paternity leave 20 days;\n\n\nChildcare Allowance;\n\n\nWellhub (Gympass);\n\n\nBirthday Day Off;\n\n\nPLR (Profit or Results Sharing);\n\n\nFlexible work schedule policy, and much more!\n\n**Want to improve people's lives through mobility and help us go even further? Then bring your talent to Motiva.**\n\n **Motiva is made up of people interested in contributing to our purpose: improving people's lives through mobility.**\n\n \n\nWe are a reference in mobility infrastructure in Brazil, leading the sector with a focus on creating sustainable value and improving people's lives through mobility. We operate in mobility infrastructure services, focused on highway, rail, and airport concessions.\n\n \n\nWe have over 16,000 employees responsible for managing and maintaining 4,475 km of highways, used by approximately 2 million vehicles daily. In rail transport, we manage metro, train, and light rail transit (VLT) passenger services, transporting 3 million passengers daily. In the airport segment, with 20 terminals under our management, we serve over 40 million customers annually.\n\n \n\nTo ensure customers arrive safely at their destinations, Motiva invests in practices that reinforce its commitment to environmental, social, and governance aspects, building infrastructure, implementing services, and creating opportunities.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762968783000","seoName":"motiva-i-analista-operacoes-infraestrutura-junior","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/motiva-i-analista-operacoes-infraestrutura-junior-6438000433280112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"2cd17b4d-5d87-4af9-9771-02673b7a6435","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Monitor technological infrastructure","Preventive and corrective maintenance","Implementation of information security"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Jundiaí,São Paulo","unit":null}]},"addDate":1762968783849,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Av. Dr. Álvaro Ribeiro, 489 - Jardim Deghi, Santana de Parnaíba - SP, 06502-181, Brazil","infoId":"6438000428582612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Mid-Level Hardware Support Analyst - Santana de Parnaíba/SP","content":"Dear candidate,\n\n **CUPRH is looking for a Mid-Level Hardware Support Analyst to join the technology team of a partner company in Santana de Parnaíba/SP.**\n\n\nThe selected candidate will be responsible for working together with the global support team, handling remote tickets, performing equipment maintenance and repairs, as well as updating the knowledge base and technical procedures.\n\n\nThey will also participate in alignment meetings with the international team, providing server support and ensuring system stability and efficiency.\n\n\nWe are seeking a professional with a solid technical background, strong English communication skills (advanced to fluent level), and interest in working within a strategic, collaborative, and continuously evolving team.\n\n \n\nRequirements:\n\n* Bachelor's degree in Computer Engineering, Systems Engineering, Computer Science, or related fields.\n* Minimum of 3 years of experience in hardware (printers, plotters, and notebooks).\n* Intermediate to advanced English (Mandatory)\n\n\nResponsibilities:\n\n* Manage remote queues using ITSM tools.\n* Transfer requests between teams and support levels.\n* Perform configuration of printing devices (printers, plotters, and notebooks).\n* Monitor activities until complete resolution of requests.\n* Participate in client implementation projects and technological park upgrades.\n* Maintain communication with international teams, using English as the primary language in certain interactions.\n\n\nTechnical Skills\n\n* Technical support for hardware and servers.\n* Remote assistance and ticket monitoring.\n* Knowledge of VPN, remote access, and basic Excel.\n* Experience with NPS (Net Promoter Score) indicators is desirable.\n* English: Advanced to fluent conversation (for communication with the global team).\n\n\nDifferentiators:* Experience in multinational environments.\n* Knowledge of server infrastructure and corporate support.\n\n \n\nWe offer:\n\n* A challenging and rewarding work environment.\n* Opportunities for learning and professional growth.\n* A dedicated team committed to service quality.\n\n \n\nIf you identify with the skills and responsibilities listed above and wish to become part of our team, please submit your resume.\n\n \n\nCUPRH Recruitment Team.\n\n\n \n\nMinimum Education: Bachelor's Degree\n\n\n \n\n* Gympass\n* Medical insurance\n* Meal allowance\n* Home office\n* Dental insurance\n* Profit sharing\n* Life insurance\n* Childcare allowance","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762968783000","seoName":"analista-de-suporte-hardware-pleno-santana-de-parnaiba-sp","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/analista-de-suporte-hardware-pleno-santana-de-parnaiba-sp-6438000428582612/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"d1fe56b1-077e-45fd-957e-ac2fc6bb94c0","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Remote hardware support","Advanced English communication","Experience with servers and infrastructure"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Santana de Parnaíba,São Paulo","unit":null}]},"addDate":1762968783482,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"Praça da República, 258 - Centro, Sumaré - SP, 13170-003, Brazil","infoId":"6438000430182712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"\"Field Support Analyst\" #983466","content":"**Who We Are**\n\n\nLaunched in 2023, Dexian has a global presence and brings nearly 30 years of experience through its legacy companies, primarily from the combination of DISYS and Signature Consultants.\n\n \n\nWe started in Brazil in 2007 as DISYS and since then have acquired over 60 clients across different sectors of the economy. As Dexian, we have become one of the largest companies providing staffing solutions, IT solutions, and workforce augmentation. We are leading the industry by delivering exclusive services that combine global scale, full-service projects, and tactical agility to modernize hiring models. We support our clients in finding the best way to address their talent gaps, thereby supporting their digital transformation processes. We have strategically located offices in four major capitals: Curitiba (PR), Porto Alegre (RS), Rio de Janeiro (RJ), and São Paulo (SP). This allows us to stay close to our clients and consultants. We are also a Minority Owner Company and are proud to have originated in diversity.\n\n **What to Expect from Us**\n\n\nPeople are at the core of our strategy and represent our greatest asset. We are committed to attracting and retaining top talent and building genuine lifelong connections. Therefore, we act as a bridge between highly qualified professionals and consistent, prosperous opportunities. We believe that bringing together the right talent, technology, and organizations helps unlock transformative results and achieve new levels of success for our clients and consultants. Five core values guide us: Integrity, Transparency, Authenticity, Ingenuity, and Empathy. Dexian is committed to corporate social responsibility and invests in programs that support diversity and inclusion.\n\n \n\nIf you share these same values, this is your place!\n\n **What to Expect from Your Day-to-Day Work:**\n\n* Maintain the technology park (hardware and software) by providing on-site and remote technical support to users\n* Keep the inventory of equipment and peripherals up to date\n* Receive, analyze, register, and resolve incidents and requests\n* Create and maintain updated technical documentation and procedures\n* Install, configure, and resolve computer (desktops and laptops) issues\n* Install and resolve factory equipment issues (scanners, scales, thermal printers)\n* Open external tickets related to outsourced IT services and warranty services with manufacturers\n* Install and configure systems\n* Install, configure, and resolve videoconferencing equipment issues\n* Install, configure, and resolve smartphone issues\n* Install, configure, and resolve Wi-Fi antennas and network issues\n* Serve as the local point of contact for the Infrastructure team when on-site support is required at facilities\n\n **What You Need to Have**\n\n* Completed or ongoing bachelor's degree in Information Technology\n* ITIL, COBIT\n* Language: Advanced English\n* Experience using ServiceNow\n* Intermediate or advanced Excel skills\n* ITIL Foundation certification or higher\n* Specialization courses and certifications in related fields\n\n **Where Will You Work?**\n\n\nWe believe in the exchange of experiences and value relationships through a Hybrid model.\n\n\nAddress: Sumaré/SP\n\n **Employment Type**\n\n\nCLT + Benefits\n\n\n \n\nMinimum Education Level: Bachelor's Degree \n\n \n\nLanguages:* English (Native)","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762968783000","seoName":"field-support-analyst","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/field-support-analyst-6438000430182712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"6e69d2e8-a747-44ba-aefa-bad14866c781","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["On-site and remote technical support","Maintenance of technology park","Installation and configuration of equipment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sumaré,São Paulo","unit":null}]},"addDate":1762968783607,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. Candelária, 541 - Centro, Indaiatuba - SP, 13330-180, Brazil","infoId":"6438000420595512","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Jr. IT Infrastructure Analyst","content":"Temporary opportunity with on-site work in Indaiatuba.\n \n\n \n\nWe are seeking a professional to provide technical IT support and maintain the infrastructure and support systems for business operations in full working condition.\n**We offer:**\n=============\n\n* On-site cafeteria\n* Transportation allowance\n\n**Affirmative position for Women and People with Disabilities (PwD)**\n\n**Tasks and Qualifications:**\n=============================\n\n* Provide technical support at three levels: phone, remote, and on-site\n* Install, support, and maintain software and hardware intended for users\n* Train end users on the use of various equipment used by the company\n* Support the company's infrastructure - network devices, cabling, software, telephony, printers, and servers\n* Analyze and forward infrastructure requests and improvements to the IT management/direction\n\n**Academic qualification required for the position**\n\n* Bachelor's degree completed\n\n**Skills and required experience period for the position:**\n\n* Experience with Windows 7 and 10, Active Directory\n* Experience in user support\n* Knowledge of LAN/WAN network infrastructure\n\n**KION Group respects and values diversity; therefore, all applications are welcome in our selection processes, regardless of race, color, religion, sex, sexual orientation, nationality, disability, or age.**","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762968782000","seoName":"infrastructure-analyst-it-jr","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://br.ok.com/en/city-salto/cate-network-sys-admin/infrastructure-analyst-it-jr-6438000420595512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"deca8ed5-7e89-47e9-878b-b1cb390c2001","sid":"bdfddfa6-a51e-4f36-b978-f02e6ae76b2c"},"attrParams":{"summary":null,"highLight":["Temporary role in Indaiatuba","Support technical infrastructure","Training users on equipment"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Indaiatuba,São Paulo","unit":null}]},"addDate":1762968782859,"categoryName":"Network Sys Admin","postCode":null,"secondCateCode":"info-comm-technology","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4241,4253","location":"R. 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Dr. Ubaldino do Amaral, 31 - Centro, Sorocaba - SP, 18010-040, Brazil","infoId":"6434725298828912","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"ANALYST SUPPORT PL","content":"**What will be your challenges:**\n* Act as escalation point for complex incidents and requests, ensuring clear and empathetic communication.\n* Conduct root cause analysis (RCA) and implement permanent solutions to prevent issues.\n* Manage the ticket lifecycle, ensuring quality and SLA compliance.\n* Create and update documentation and procedures, promoting knowledge sharing.\n* Participate in IT projects, proposing process improvements and automations.\n* Contribute to team culture development and a collaborative environment.\n* Provide advanced support for hardware, software, networks (LAN/WAN), and internal systems.\n\n **What you need to have:**\n* Bachelor's degree in Information Technology or related fields\n* ITIL (Incident, Problem, and Knowledge Management) and SLAs.\n* Computer networks (TCP/IP, VLANs, managed switches) and server infrastructure.\n* Operating Systems (Windows Server/Client, Linux) and Active Directory.\n* Proficiency in ITSM tools and asset management.\n* Scripting/automation skills (PowerShell, Python) for routine optimization.\n* Knowledge of laboratory systems will be an advantage.\n* Solid experience in IT support, with proven track record in resolving second-level issues.\n* Demonstrated experience in root cause analysis and technical documentation.\n\n \n\n**What we offer you:**\n* Meal Allowance\n* Food Allowance\n* Childcare Assistance\n* Dental Plan\n* Health Insurance\n* Life Insurance\n* Welhub (Gympass)\n* Workplace Gymnastics\n* Birthday Day Off\n* Birthday Gift\n* +Saúde Program (free telemedicine and psychological support)\n* Gifts for Expectant Mothers and Fathers\n* Christmas Bonus\n* Corporate University\n* Petlove (Pet Health Plan)\n* Study Grant\n* Parking Benefit or Transportation Voucher\n* Onhappy (exclusive travel rates platform)\n\n\n**General Information:**\n* **Working hours:** 08:00 AM to 06:00 PM - MON FRI\n* **Contract type:** Permanent\n* **Work location:** DB São José dos Pinhais\n\n **Would you like to know more about DB?**\nSince its inception, DB Diagnósticos has maintained the same purpose: to be an exclusive reference laboratory with a high standard of excellence.\nFor 12 years, we've been promoting health, recognized throughout the national territory, with a modern structure and broad diagnostic capacity.\nWe have a high-performance team focused on quality and development, impacting the lives of thousands of people across Brazil every day through accurate and reliable diagnostics.\nWant to learn more? Follow our page: https://lnkd.in/dhmTzG2n **What to expect from us!**\nWe work for life, therefore we take our mission very seriously! We want to make a difference and impact people's lives through our business, bringing agility and confidence to our results.\nAnd how do we achieve all this? By valuing people, knowledge, quality, and evolution!\nWe are an ambitious company that believes in change and innovation! We know that to enable this, we need great diversity—of people, ideas, ethnicities, cultures, religions, genders, and everything else, because only plurality provides different perspectives and stimulates innovation and growth.\nWe offer a safe and collaborative environment, grounded in respect and dignity. Here, you'll find a space free from stereotypes, prejudice, and discrimination.\nSo, after learning a bit more about DB, do you identify with our worldview? 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