Operations Technician - Implementation

Description

Job Summary: We are seeking an Operations Technician to join Wareline's team, responsible for implementing hospital management software, training users, and supporting process improvements. Key Highlights: 1. Active involvement in problem analysis and resolution 2. Suggestions for improving hospital processes and routines 3. Development of hospital management software Operations Technician \- Implementation For 37 years, **Wareline** has served the healthcare market by developing a **comprehensive management software**, currently supporting over 350 clients across Brazil. Our mission is clear: **Improving healthcare management through technology**! We are looking for a new Wareliner to join our **Operations** team, who will perform ***on-site*** implementation of **Conecte/W**, accompany clients, train users, and support continuous improvement of hospital processes. ***Your main responsibilities will be:*** * Train and support users, ensuring optimal system usability; * Actively analyze and resolve problems; * Suggest improvements to hospital processes and routines; * Analyze workflows and scenarios for system implementation. ***What we expect from you:*** * Technical or higher education degree in **Healthcare** or **Technology**; * Hospital experience or IT knowledge; * Availability for **frequent travel throughout Brazil**; * Driver's license category B; * Assertive communication, teaching ability, and quick learning capacity. ***Preferred Qualification:*** * Basic knowledge of SQL. ***What Wareline offers:*** * Flexible VR/VA via CAJU card; * Health and dental insurance; * Childcare allowance for children up to 5 years old; * Life insurance; * Profit-sharing (PLR) based on internal goals; * Training and development incentive programs; * Wellhub; * Birthday day off. If you're ready to take on this challenge, **join us!** Selection question(s): * Do you hold a category B driver's license? Travel availability: * 75% (Mandatory) Work location: On-site