Job Summary: An Operations Analyst focuses on transportation scheduling, billing, fleet control, and route monitoring to ensure logistical efficiency. Key Highlights: 1. Full management of documentation and transportation scheduling. 2. Control and analysis of logistics operations, including fleets and routes. 3. Interaction with customers and insurance companies for operational alignment. **OPERATIONS ANALYST – SCHEDULING** **Responsibilities:** \> Request and issue CT-e documents, ensuring accurate billing for all deliveries; \> Generate transportation documents and verify invoices, receipts, and bills of lading; \> Validate final billing to ensure correct charging for services rendered; \> Update drivers and vehicles in the system (e.g., KMM) to ensure accurate trip registration; \> Manage fleet documentation, scheduling maintenance stops and license regularization in a timely manner; \> Monitor coupling and uncoupling checklists, directing related requests to the maintenance department; \> Authorize drivers for trips, informing them of the scheduled itinerary; \> Submit monitoring requests to the insurance company; \> Report estimated arrival status and communicate any incidents occurring en route; \> Analyze customer departures and arrivals, resolving identified inconsistencies; \> Monitor and analyze route disruptions, missed customers, and incidents to support monthly KPI closure; \> Track and report the number of customers served, planned, canceled, and additional, enabling accurate performance analysis; \> Analyze and perform data loading onto handheld scanners used by drivers on routes; \> Participate in operational meetings with customers to align cargo requirements and scheduling adjustments. **Preferred Qualifications:** * Bachelor’s degree completed or in progress in Business Administration, Logistics, or Production Engineering. * Intermediate/advanced Excel proficiency. Employment Type: Full-time, Permanent CLT Contract Compensation: R$3.000,00 per month Benefits: * Medical insurance * Dental insurance * Fuel allowance * Food basket * Free parking * Profit-sharing program * Life insurance * Meal voucher * Transportation voucher Selection Question(s): * What is your expected salary? * Are you available to work rotating shifts? Work Location: On-site