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Job Summary: Customer service professional for a pharmacy, responsible for medication dispensing, sales, and inventory management in an environment that values diversity. Key Highlights: 1. An environment that values diversity and encourages authenticity 2. Opportunities for professional and personal growth 3. Customer service and medication dispensing We are people who care for people. Each with unique characteristics, stories, and qualities, yet all united by the same purpose: to live fully. We are proud of our history, so we do our best today while never losing sight of tomorrow. If you value humanity, integrity, customer focus, results-driven excellence, sustainability, and innovation in solutions in everything you do, join our team of giants. What is the work environment like? We offer an environment where everyone is a protagonist and agent of transformation. We have an excellent organizational climate with engaged people committed to delivering outstanding results, as well as great growth opportunities for you. Come check it out! **Responsibilities and Duties** * Customer Service: Greet customers courteously and proactively, assist in clarifying doubts, and provide product information—including dosage, usage, and possible side effects. * Medication Dispensing: Accurately dispense prescribed medications following pharmacy regulations and procedures. Ensure patients receive appropriate instructions regarding medication use. * Sales and Sales Recording: Conduct over-the-counter product sales and accurately record transactions. Process payments via cash, credit card, or other payment methods accepted by the pharmacy. * Inventory Management: Regularly check medication and product stock levels, restock items as needed, and ensure products remain within their expiration dates. Maintain accurate inventory records. * Product Knowledge: Stay updated on available pharmacy products—including their features, benefits, and potential drug interactions. * Telephone Support: Answer incoming calls professionally and respond to customer inquiries. * Organization: Keep the customer service area and shelves organized. Ensure hazardous products are stored appropriately and in compliance with safety regulations. **Requirements and Qualifications** * Completed high school education; * Basic computer skills; * Prior experience as a cashier and in customer service is desirable. * Availability to work on a 6x1 rotating schedule. WHAT COULD BE A DIFFERENTIATOR: * Experience as a cashier and in customer service. * To increase your chances of being selected for this position, complete the form at https://bit.ly/cursodeoperadordeloja and compete for a spot in the free Store Operator Course, developed by Pague Menos Pharmacy Network and Extrafarma. **Additional Information** BENEFITS: * Meal allowance (as per collective bargaining agreement); * Transportation allowance; * Health plan, subject to eligibility based on location and position; * Dental plan, available upon enrollment; * Life insurance and funeral assistance; * Online therapy platform; * Pregnancy Program; * Educational partnerships offering exclusive discounts for employees and dependents; * Pague Menos Corporate University with courses and training—Up Farma; * Gold Discount at Pague Menos Pharmacies; * Pharmacy Partnership (Epharma), offering payroll-deducted discounts; We do not discriminate based on race, religion, sexual orientation, gender identity, nationality, disability, or age. At **Pague Menos**, health and wellbeing are both origin and purpose. Promoting access to healthcare means expanding freedom, care, and quality of life for millions of Brazilians. We are a Brazilian company built by people who do good and are committed to delivering healthcare with love to all Brazilians. We operate across all Brazilian states and currently have nearly **1.700 stores and over 28,000 employees**, forming a diverse community that grows together and delivers real impact in people's lives. Our story began in 1981 with the opening of our first store in Fortaleza (CE). Since then, we have grown steadily, grounded in valuing people, focusing on customers, sustainability, integrity, results-driven excellence, and innovation in health solutions. Today, we are the **second-largest pharmacy network in Brazil**, resulting from a strategy combining efficiency, customer proximity, and strengthening our pharmaceutical consulting services. Our business model integrates products, services, and continuous care. We operate in specialty retail under the *drugstore* concept and have evolved into an integrated health *hub*. Working here means becoming part of an environment that values diversity, encourages authenticity, and believes in the power of collaboration. It’s a place to grow, contribute, and make an impact every day. Let’s go together?
