Job Summary: This Business Assistant position for PwDs involves performing administrative tasks and customer service, with a focus on microcredit and human development. Key Highlights: 1. Affirmative hiring position for People with Disabilities (PwDs) 2. Performs administrative tasks and customer service 3. Focus on microcredit and human development **This is an affirmative hiring position for PwDs (People with Disabilities)!** This means only applications with official medical certification (CID) will be considered. Applications without this information will be automatically disqualified from the process. Camed Microcredit respects and supports the inclusion of people with disabilities in the labor market. If you are, or know, a professional with a disability, please refer them to participate in our selection processes. In our daily work, we strive to leave a positive mark on the world, solve our customers' main problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance services operations and as a reference in human development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Empathy and Care; Creativity and Innovation; Respect and Inclusion. The **Business Assistant - PwD** will perform administrative routine tasks for the Unit and customer service for the Crediamigo Program, in accordance with policies, methodologies, and administrative and operational procedures established by CAMED Microcredit. If this role aligns with your professional purpose, join CAMED MICROCREDIT! **Responsibilities and Duties** Perform administrative tasks in accordance with CAMED Microcredit’s policies and operational procedures; Provide customer service through all channels (in-person and digital) for Crediamigo Program customers, in compliance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Provide customers with information regarding microfinance products and services, and the status of their credit applications; Support the sale of products and services offered by the Crediamigo Program, in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Support collection activities, re-engagement of lapsed customers, and prospecting of new customers, in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Register Crediamigo customer credit application information in the operational system, in accordance with credit policy, operational procedures, and guidelines established by CAMED Microcredit; Conduct registration checks for Crediamigo customers to ensure smooth operational processes; Verify required documents for Crediamigo customer registration; Submit credit applications in the operational system; Monitor the status of credit applications in the operational system; Forward documentation requested by Remote Compliance; Assist in organizing Unit events; Verify credit instruments for contracted operations, digitize them, and store them in the Unit’s safe, if applicable; Store and relocate documents in accordance with the Records Management Plan; Assist in inventorying credit instruments, files, and CAMED Microcredit’s fixed assets; Assist with HR routines and forward them to the Regional Human Development area; Perform administrative payment routines for the Unit; And other duties related to the area. **Requirements and Qualifications** **Mandatory Requirements:** Legal age (18 years or older); Education: Completed high school; Willingness to travel between municipalities; Experience in administrative routines and customer service; Computer literacy and proficiency in Microsoft Office (Word, Excel, PowerPoint). **Additional Information** **Salary:** Base salary of BRL 1,717.73; Variable compensation up to BRL 869.33; Bonus (to be communicated by Human Development during the selection process). **Benefits:** Training programs; Life insurance; Health plan; Transportation allowance; Dental plan; Private pension plan; Partnerships with educational institutions; Wellhub wellness incentive program; Meal allowance and basic food basket allowance totaling BRL 1,507.24; Childcare/babysitter reimbursement for children up to 5 years and 11 months – BRL 320.38 (fixed amount per child); Quality of Life Program (We implement subprograms supporting and caring for our employees’ physical, emotional, and social health and well-being). **Working Hours:** 40 hours per week; **Work Schedule:** 8:00 AM to 5:00 PM (Monday to Friday). We are a new company, founded in 2022, and part of the **Camed Group**. We exclusively operate the **Crediamigo, Brazil’s LARGEST Productive and Oriented Microcredit Program**, the leader in its segment. Currently, we have **over 5,000 employees** operating across **more than 1,900 municipalities** in Northeastern Brazil and the northern regions of Minas Gerais and Espírito Santo states, making us Brazil’s LARGEST microcredit operator. In our daily work, we strive to leave a positive mark on the world, solve our customers' main problems, and inspire others to do the same. **We are courageous, bold, honorable, confident, inspiring, and strong individuals.** **MISSION:** To operate Brazil's leading microcredit program with excellence, creating opportunities and developing and valuing people. **VISION:** To be recognized for excellence in microfinance services operations and as a reference in human development. **VALUES:** Ethics and Transparency; Commitment and Excellence; Respect and Inclusion; Empathy and Care; Creativity and Innovation. **We are CAMED, we are CREDIAMIGO!**
João Silva
Indeed · HR
João Silva
Indeed · HR
