Description
Job Summary:
Professional to lead the operational team, oversee and ensure the quality of last-mile and e-commerce operations, and monitor KPIs.
Key Highlights:
1. Operational team leadership
2. Last-mile and e-commerce management
3. KPI monitoring and continuous improvement
* **Lead and guide the operational team;**
* **Oversee last-mile and e\-commerce operations, ensuring on-time deliveries within SLA;**
* **Engage with drivers and delivery personnel to ensure delivery quality;**
* **Support recruitment of new delivery personnel;**
* **Monitor KPIs, address incidents, and support base-level improvements;**
Compensation: R$3\.063,00 per month
Benefits:
* Medical insurance
* Dental insurance
* Profit-sharing program
* Life insurance
* Meal allowance
* Food allowance
* Transportation allowance
Work location: On-site