Call Center Operator

Description

Job Summary: Phone, email, chat, and WhatsApp support to answer questions, provide solutions, and guide customers through problem resolution in an environment that values well-being and professional growth. Key Highlights: 1. Multichannel customer service and support 2. Opportunities for growth and career development 3. Emphasis on well-being and workplace environment **New: Now partnered with Gympass**: Take care of your well\-being with access to gyms, studios, and health apps! **Join AeC!** We are market leaders in customer relationship management with over 30 years of experience; since 2020, we have been certified as one of the best companies to work for. Here, you will find growth opportunities and a workplace that values employee happiness and well\-being. **Career Path at AeC**: At AeC, your development is our priority. Starting from your third month, you can be promoted through our internal opportunities program. In 2024, we promoted over 5\.000 employees. We are a company that embraces diversity and want you to grow with us. Whether you have prior experience or not, join AeC! **Responsibilities**: Phone support to promptly answer questions and provide solutions to customers, as well as guiding them step\-by\-step through problem resolution. Work conducted via email, chat, WhatsApp, voice, and other channels. **Requirements** Must be at least 18 years old Completed high school education Positions available for all shifts (morning, afternoon, and night), part\-time schedules, 6x1 or 5x2\. Entry\-level positions also available. Prior experience is not required, but it is a plus if you have worked in roles such as telemarketing operator, customer service representative, receptionist, call center operator, customer service analyst, customer support agent, consultant, collections agent, active or passive customer service representative, salesperson, SAC (Customer Service Department), sales, teleoperator, interaction expert, operator, etc. **Here, you’ll find cutting\-edge Technology and Human Warmth, Innovation, People, and Opportunities.** Job Type: Part\-time, CLT (Consolidated Labor Laws) Permanent Position Compensation: R$1\.518,00 per month Benefits: * Medical insurance * Dental insurance * Meal allowance * Transportation allowance Selection Question(s): * PROVIDE A VALID EMAIL ADDRESS FOR US TO CONTACT YOU: Format: @(gmail, outlook, yahoo, icloud).com